Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I don't see one for Android or iPhone. It will certainly make life easier.
Hi,I am trying to change my plan to the new 4G. But I can't do it since in my account I don't have access to those plans.
I signed up for 2 gig of data for 12 months but only get 1 gig of data plus I used my wife as a referral but she never got any credit for it.thanks Dave
Hi:I was just looking through the changes that have been sprung upon us (a little heads up would've been nice) and I noticed a call to 1 (705) 780-4001 aka voicemail @ 10:23 for 17 minutes. I never got a notification that there was a message left and...
I'm just adding to the chorus of people who's plans have changed without notice.My grandfathered $120 plan has been changed to a $246 plan without notice.This is, of course, unacceptable. I have not agreed to a change in plan, nor would I have.Is th...
Will the new 4g plans be able to connect to 4g only towers?
Any issues?? You betcha. Another roll out of an untested web design. Log in to my rewards.....white screenLog in to my account..pulsates and pulsates some more. Any one else have issues tot add to the list? Also still needs TWO logins .... one for M...
I would like to know why my plan was changed from a 90 Day cycle to a 30 day Cycle without my permission. I would like it changed back to the way it was. I have not agreed to change or to the high rate I will be charged. Thank you Enza
Need my account # thank you
I want to switch from 3G to 4G , I do not see anywhere in my account to do that, all i see are other 3g plans .
Good morning. I see the new site and account changes. The $ 15.00 plan no longer says "Unlimited incoming calls." My account doesn’t say that I have unlimited incoming calls anymore, even though I've had the plan for several years now. Do I still ...
My grandfather plan has been serving me well, but i am using data more as I work outside more.With the loyalty, referral, autopayment, I am literally paying $96 / 3 mo cycle after taxI also have a few questions: 1. If I upgrade from my current grandf...
My plan was $1xx for 90days 12gb, and it suddenly changed to $2xx for 30days without noticing for the coming payment... What happened?
I was asked to verify my identity when signing in by punching in a security code which worked, but then briefly a message popped up saying my account is suspended and then disappeared, and then reappeared briefly, on repeat. My bill is due later tod...
I am currently on the 3G plan with 5G of data. I would like to upgrade to the 4G plan but it only offers 4GB of data. If I upgrade to 4G, can I keep my 5GB for the same price as it would have been for the 4GB? Thx.
Im upgrading to the 4G plan but when I go to checkout and cows the full price and not with the rewards I have. Will they be applied after I complete the payment?
Are the monthly discounts for referrals and years of service gone? I do not see them on my account. If so, will be looking elsewhere that is the main reason went with Public in the first place.
Hey I’ve tried to long into my account and I have got in okay but it won’t let me get passed this screen thing .. everytime I click learn more it signs me out. Please help
I would like to be able to talk to someone from Public Mobile
I logged in to the new public mobile interface, and see that my upcoming bill payment is almost double what I usually pay and my plan has changed. I changed nothing on my account- only viewed promotional e-mail.Need answers ASAP
I try to register my credit for pre authorization payment but I get error message
Hi,I missed all of my monthly Rewards based on AutoPay & Loyalty Rewards on new Portal.Also I missed my 2G Gift Data without using.How can I solve them?Thanks
Your website is down and for the last 3 days I haven't been able to send or receive texts. Calls and wifi and data appear to be working fine but when I send a text it says failed. I have restarted cell, done airplane mode, cleared message cache. Tryi...
My profile is showing $0 for loyalty and pre-authorized rewards. I had $3 per month loyalty and $2 per month pre-authorized. I did not sign up for the new Rewards program offered earlier this year so I could maintain my existing deductions. Were t...
How long does it take after switching to the 4G plan to get 4G speeds? I switched my plan a short while ago, restarted my phone several times but still getting throttled speeds.
I am currently on a 3G plan with Unlimited Talk to Canada and the US. I am interested in upgrading to the 4G plan but it only says Unlimited Canada-wide minutes. Do the new 4G plans drop Unlimited Talk to the US?
Got error message when I added credit card
Is there a 12 month 2g promo plus 500 mb for 4g plans for existing public mobile Clients. Thank you.
When I go into my account and enter my password it sends me a 6 digit number to verify that it is me, which I enter, and then get nothing? It doesn't take me to my account? Am I missing something...thanks for your help!
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