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SOS only

Aims
Great Neighbour / Super Voisin

My phone keeps saying SOS only

ive turned it off. 
when I go to log in it says no access. 
any input?

thanks,

Aims

4 REPLIES 4

hTideGnow
Mayor / Maire

HI @Aims   

did you check if your phone is blacklisted?

check it here: https://www.devicecheck.ca/check-status-device-canada/

BKNS27
Mayor / Maire

@Aims 

Sounds like the phone is not reading the SIM. Remove and reseat the SIM to see if that works.

Also, is it a new phone? It could be locked by a carrier.

What is the make and model of the phone?

esjliv
Mayor / Maire

@Aims - try removing your SIM card, and gently reinstalling it.

Other things to check can be found here: https://support.apple.com/en-ca/HT201415

 

dust2dust
Mayor / Maire

Have a look at devicecheck.ca to rule that out.

Can you try the sim in another phone?

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