06-30-2023 04:22 PM
My phone keeps saying SOS only
ive turned it off.
when I go to log in it says no access.
any input?
thanks,
Aims
06-30-2023 06:25 PM
HI @Aims
did you check if your phone is blacklisted?
check it here: https://www.devicecheck.ca/check-status-device-canada/
06-30-2023 05:06 PM
Sounds like the phone is not reading the SIM. Remove and reseat the SIM to see if that works.
Also, is it a new phone? It could be locked by a carrier.
What is the make and model of the phone?
06-30-2023 04:36 PM
@Aims - try removing your SIM card, and gently reinstalling it.
Other things to check can be found here: https://support.apple.com/en-ca/HT201415
06-30-2023 04:33 PM
Have a look at devicecheck.ca to rule that out.
Can you try the sim in another phone?