Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I refer someone and he is planning to change his plan. Will it affect the referral bonus/points that I am currently getting? He is planning to go lower plan. Thanks
I’m on a subscription currently. But I was wondering what would happen if I unsubscribe? What would happen to my phone number and would others still be able to call me or would it be in no use until I subscribe again?
Every time I try to log in to my account it sends the 2fa to the previous number before I ported my number and now I can’t login to contact support. What do I do?
Not sure when and how I get this 2GB Data Bonus, it is not in the "Add-Ons Usage" tab but in it's own "Promotions Usage" tab. It also says "Promo Cycle: 1/1"Question: is this one time or recurring Data Bonus? Does it expire?
How do I get an account reactivated?
was forced to move to new points, but when I logged into the referal and reward, all old info waa not there. very confusing ...
I just made a post called "Should I change plan from unlimited to usa and canada plan or go with the addon" as soon as i posted it, it sa said up the top 'Marked as spam. If you believe this is an error, submit an abuse report."And then it never show...
I currently pay $34 for the 5G for Canada only plan but it has "unlimited data at reduced speed"50 GB Data at 5G Speed¹5G Speed up to 250mbps and unlimited data at reduced speed²Unlimited Canada-wide minutes and messaging plus unlimited international...
Do I need an esim card to get the Canada-US plan or can I use my physical sim card?
Second voucher that I just bought... still not working. The message says to contact Public Mobile. I contact public mobile and they say they can't do anything; they can't redeem a voucher that has already been used...Somebody ought better do somethin...
Hello,Since I do not have a fiber network in my current residence this month, I need to change my subscription to a plan with a much higher data quota.I will buy the $34 per month or $50 per month plan. If the usage passes the limit, the data will be...
So I just posted and my post got marked as spam. I submitted an "abuse report" as indicated. I noticed @computergeek541 edited my post 3 minutes later. What gives?BTW...I still cannot reply!Edit #1:@computergeek541 Thanks for the reply but it is also...
Just became a customer, tried carrying over my old number but it never worked. I can't do anything in the app or account settings since it needs a code that's sent to the old number. Which can't get any texts or anything! Doesn't help you have no act...
I received a message from 5213, is it true?Public Mobile here. We've got a great deal for you. Get 40GB of data at 4G speeds of up to 100mbps for only $29/month.Reply YES by May 6, 2024 to get this limited time offer added to your account. Your new p...
Can I used 240 gb Bonus data add-on on $15.00 plan
That didn't take too long! Grab it before May 20th.https://www.publicmobile.ca/en/on/plans?network=ALL.
I talked to Apple and she said I need to make sure I am getting SMS messages. I should be getting them. cab someone help me with knowing if I have that or how to get that? my number isn’t connecting to texting
I've noticed that for a lot of companies there is a limit on usage in the US when on a roaming plan. With the PM US/Can plan, is there any limit on how long i can be in the states? My daughter goes to school there and i'm wondering if i can get this ...
I can make calls but incoming calls go to voicemail HELP
I'm very sorry for asking this because I'm guessing everyone but me already knows. Starting in May, I will be paying the full amount for my phone bill right? I won't get the few dollars off anymore? I have to wait to reach 15 points then I get $15 of...
My account was suspended because of a credit card issue. I replaced the card and the account still would not work. I added funds to my account and the account still will not activate. I checked my payment history and it shows an automatic top up at 2...
Why am I getting a SMS from Public Mobile advising me that they are setting up a new profile? I’ve been a customer since 2018 and have never missed a payment. I hope they aren’t taking away more from me, because Freedom Mobile is starting to look m...
Hello, I’m just wondering if this is a scam and if anyone else has received this text message from PM?Public Mobile here. We've got a great deal for you. Get 40GB of data at 4G speeds of up to 100mbps for only $29/month.Reply YES by May 6, 2024 to ge...
I keep getting a screen saying “WE ENCOUNTERED AN ERROR PROCESSING YOUR REQUEST.”when trying to subscribe. There seems to be no way around this and it’s almost like it’s a sign to not join public mobile. Can someone help with this? There is no way ar...
When I initially logged in to my account, the $25/month with 3 month subscription was available. When I went back in again, the $25 3 month subscription option was gone. Do I get that option later if I change my plan on next renewal?
