Get Support
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Analysis of All Telecoms in Canada (The Ones Prominent)

To lay out the obvious (I think it is), here are the big 3 along with their offspring's... This part is opinion-driven based on my own experience, so I'll list who I think is best to least. Telus > Koodo > PublicRogers > Fido > ChatrBell > Virgin > L...

B12 by Great Citizen / Super Citoyen
  • 17 replies
  • 4 Bravos

Resolved! Locked out

Need to find out account number for my account but I can’t login 

Denwong by Great Citizen / Super Citoyen
  • 6 replies
  • 0 Bravos

Re: Unable to send picture messages

I have same phone, unlmited picture messaging plan, android v 6 and have the apn settings in there and set as defualt.....picture messaging still doesn't work...anywhere to go from here? Brad

brade by Great Neighbour / Super Voisin
  • 5 replies
  • 0 Bravos

Referral savings tips 😉

Hello everyone. I hope you are all enjoying the savings as much as I am from using Public Mobile. I have referred several friends and family to Public Mobile. Can anyone share what strategy they use to get more referrals?Thank you

DDM69 by Town Hero / Héro de la Ville
  • 7 replies
  • 1 Bravos

Resolved! Account payments and suspension and more help plz

So I am new customer and I am in BC with BC number. Yet region was set at Ontario so time difference my account was suspended due to my money was added in time I am guessing. So any way I paid my 50 voucher and tried to reactivate my account 5 times ...

Resolved! APN settings Greyed out

I don't want to use a freedom mobile card to change my APN settings. There is no way to add a new APN, only an option to reset to default. Im under the impression a Moderator can send an APN config file?Looking for this, since a more permanent soluti...

jessleekrol by Great Neighbour / Super Voisin
  • 18 replies
  • 0 Bravos

incoming charges

Hi,I have $15 plane and I got charged for every incoming mins which I am not supposed. Please someone answer me why?

Resolved! faster data

Hey there, just wondering when public mobile will be getting 4g lte unlimited data in canada like it's competitors? Thanks

Tman by Good Citizen / Bon Citoyen
  • 11 replies
  • 0 Bravos

Nokia 3310 not receiving texts with proper time stamp

Hi there, as the subject line says, when I receive texts on my nokia 3310 the time stamp on the texts is incorrect, and as I text back and respond my text messages are all mixed up in order with the person's who is sending texts to me. Let me know if...

Tman by Good Citizen / Bon Citoyen
  • 3 replies
  • 0 Bravos

Nokia 3310 having issues

Hi all I have a Nokia 3310. The issue is that I often have phone calls go straight to voicemail when people are calling me, even though I am in service range and even in the same room. What do you think?Potentially I was thinking that somehow I may h...

Tman by Good Citizen / Bon Citoyen
  • 1 replies
  • 0 Bravos

Resolved! Adding new number

I have already one prepaid. How to add another number in my account?

Resolved! Thinking of switching to PM but what happened to the promos?

Is there actually no promos at all going on for black friday? the plans look very similar to the competitors except that PM is 3G and the others are LTE. I take if i switch now, im going to screw myself over and not be eligible for any promos right s...

Saudor by Good Citizen / Bon Citoyen
  • 10 replies
  • 1 Bravos

Resolved! Bonus Data Gone

Hi I was given 500MB free and 1GB and 400 free Intl long distance call my 500MB and 1GB of data are both gone. I was not informed this was a temporary offer. Can you please clarify or confirm. If yes please let me know when. Thanks

ladydee by Good Citizen / Bon Citoyen
  • 10 replies
  • 0 Bravos

Resolved! Clicked on “previous” while sim card activation

Hi guys,since yesterday midday I have an issue activating my sim card. When I was on the step 3 I needed to return to the step 1 to change referral code, so I pressed back button twice to return to the step 1. When I returned to step 1, I re-entered ...

Leosia by Great Neighbour / Super Voisin
  • 10 replies
  • 0 Bravos

Resolved! UK and Ireland in one add-on plan

Hey there, My partner is Irish and she’s attempting to buy an add-on to talk to the people back home, unfortunately, some people are located in Ireland and some people are in Northern Ireland (which is classed as the UK). Is there one add-on that can...

Resolved! Data top up mid cycle

How can I add data during the month if i run out before my next top up date?

precollet219 by Great Neighbour / Super Voisin
  • 4 replies
  • 3 Bravos

Unsuccessful Payment

I have been trying to activate my SIM card for about 2 hours now. I have used the suggestions from the forum but nothing is working. I am using a visa debit from TD so there should not be any issue. My card is not being declined- A message is coming ...

Resolved! set up

On set up I typed in my email address of my home computer, and i typed one letter wrong. does this really matter and how doI change it.?

cjshepard by Good Citizen / Bon Citoyen
  • 2 replies
  • 0 Bravos

Resolved! Wonder if PM will increase data limit to their plan

PM has a been a good provider for low usage customers... However, since pandemic, I see many providers increasing their data limit to their plan or lowering price. For example, I see some Fido $40 plan with 4GB (or 6GB) of 4G data, Zoomer has $36 for...

softech by Mayor / Maire
  • 15 replies
  • 0 Bravos

Anyone knows why data sometimes dont work?

Hello everyone! I want to ask about some troubles with data. Sometimes when I open the data option on my phone, it says there is no internet connection when I go to Youtube or do something online. This is very weird because my phone is alright, nothi...

ctwvenus by Great Neighbour / Super Voisin
  • 3 replies
  • 0 Bravos

Resolved! Payment voucher

I purchased payment vouchers, but when I enter the PIN # (as I have the last three months), I receive an error message advising me that the activation code is not correct. ??? I have tried several times, but still no luck.

Tammyhartmann by Great Neighbour / Super Voisin
  • 5 replies
  • 0 Bravos