Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hello, I'm having a hard time following the compatibility chart as it's in mhz but phone look up isn't listed that way. I've been to komvili (probably spelt wrong) but the phone model code isn't in the list of model codes.. So I figured I'd ask her...
I got a call today ( I just bought US/Cdn plan and activated eSIM today) that said my number had been used abnormally and it was scheduled to be cancelled today, anyone get this call?
I just got this US CANADA PLAN with 50 GB, I just want to confirm if I am in the US now and whether I can call a US number or a Canadian number without additional charge? THANK YOU!
Hello, I just signed up with public mobile after a friend sent me a referral link but once I activated my account the discount is not showing. How do I go about getting the discount?
looking how to get in touch with a real person ( phone number ) at public mobile as unable to figure out what they say to do to unsubscribe .
SIM card failed to activate, any suggestions.
This happen when I port number to PMI need to log in to my account to activate my esim but I can log inafter I log in with my email with email verification codeThere is one more verification code to my number but I don’t have access to itnumber cance...
Hi I recently ported over a landline number from Telus but can't send/receive texts or receive calls Please help
I am trying to transfer my line from Fido but the line just stay active with them where I have been using a temporary number from public mobile. It has been like this for several months although I said yes to the cancellation sms from Fido many times...
Trying to change my credit card for upcoming payments. But keep getting invalid postal code message
Can anyone tell me we’re I can find my anniversary date I really don’t know how long I have been here thanks
I saw there's a post on this from 2 years ago, but Wise does offer cards in Canada now. It has a Canadian address with a Canadian postal code.I can even see in my Wise account that Public Mobile checked the card to make sure it was valid, but I still...
I want to port out my number to Bell
good morning! If the abive screenshot is my current phone plan, am i good to just keep using my phone as normal when i go to the US next week? Anything specific i need to do to activate this and to avoid extra charges on my next bill? Thank you
I got a sim card online and it's been active for over 2 months. Each time I try to log into my account, I get the message "Let's complete your activation"
How do I change my current plan?Thanks
Why is the LTE connection so bad. I can hardly use it. Maybe it is me, but I don’t think so
Is public mobile going to start offering points for pre authorized payment? We used to get money back.
How do we get into her account to cancel the sim?
I have an account and number with Public.I attempted to port another number I own from Koodo but instead they ported the number from my Koodo to Public using the phone I already had on Public So now my phone has my kids number, he has no service, and...
How to remove your credit card or close public mobile account? Or how can i disable autopay?@CS_Agent
I need to download my payment receipt for April 2024.
Error message, cannot activate a new number or reach a live agent. Help please
I bought the $19 subscription because I couldnt afford the $34 subscription until the next day, today. I did this based on what I feel is a very fair assumption that Public Monbile would refund me a prorated amount for my unused services. Every other...
I often see this message "Public Mobile Verified" when I get calls from any PM number. So, I was wondering why does it show up?1 sub-question to it Why does some PM calls are HD+ and others are just HD calls? Thanks guys!
Hello,I am unable to transfer my number. I am moving out of Public Mobile and have obtained a new SIM with a different provider. However, I am unable to transfer my current Public Mobile number to my new one. My subscription expired a few days ago, a...
Are all the typical calling features included in the current limited time plans? They are not listed at all!
Just activated an account and although I can make outbound calls. I'm unable to receive inbound calls nor send/receive text messages
HelloI just activated my account around an hour ago and wondering at what step should I insert my new sim card and remove the old one?I already received a message from my old provider and accepted the transfering
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