Error code M8703

[Harryz]

I created new account today, applied new SIM, selected plan and made payment from my card. It showed message payment was processed but account configuration error occured. Error code M 8703. I checked my card its debited from my card. When i login to public mobile it opens page review and make payment.

What should i do and to whom should i call

[Handy1]

@Harryz 

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Harryz]

@Handy1 

I did send private message but no reply

[Harryz]

I applied for new SIM. I am new customer, doesn't have any service or public mobile plan

[eddieO]

@Harryz you should check to see if your account setup/number transfers have been completed by checking that calling/text and data are working. Did you complete the account activation through the PM app on your device?

[Harryz]

Thanks for your guidance

[computergeek541]

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@Harryz wrote:

I created new account today, applied new SIM, selected plan and made payment from my card. It showed message payment was processed but account configuration error occured. Error code M 8703. I checked my card its debited from my card. When i login to public mobile it opens page review and make payment.

What should i do and to whom should i call

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Public Mobile does not offer customer service over the phone.  Please contact a Public Mobile customer support agent using the chatbot.  

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If that doesn't work, send a private message to the username CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Harryz  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437