forbidden A1 error

[Janeileen]

My friend who is also with Public Mobile user has not been able to sign into his account for over a week. He keeps getting "forbidden A1" error code. Is there anyway for you to help him? Thanks.

[Handy1]

@Janeileen  He needs to contact support to help him 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hairbag1]

@Janeileen 

that has been an issue for several PM'ers lately...myself included. I restarted my cellphone today and got into my account. Have your friend try using the app rather than web.