Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I got this error today while making a call to a 416 number from a saved contact (i.e. Did not fat-fingered the number), and I also have the 400 minute LD add-on. I am in Ontario on a provincial calling plan. My question is why does this happen, and i...
I was curious if MMS counts towards my data usage?Thanks.
Protech currently selling iPhone unlocks for Fido/Rogers iPhone. I have used them for iPhone, Samsung and LG phones with success.
Help. I've been on public mobile for almost 3 months and for the last 2 months I've been unable to log in to my self serve account ("Generic Error Oh no! It looks like something went wrong...). Email support has been unable to resolve my problem. ...
I have registered an account and never able to access it. It keepk pooping up a browser said there was an error and ask my log in and out again. The problem has never been sold event go I tried to log in many times.Anyone knows what is the problem?
Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time.Even though I'm not texting outside of Canada.
Think I was sent a defective sim, would really like to get my phone up and running. If anyone here is from the Windsor region, and would possibly have a spare sim laying around and would let me take it off your hands I would greatly appreciate it. Se...
Hey, I've been on Public for a while, but decided to order a new SIM card because I was just using a cut down micro for my nano slot-- seemed rather sketchy. Unfortunately, I switched SIMs on the account before I noticed that the new SIM doesn't work...
Considering I seem to be the 3rd person today (maybe more) to have this problem. Did PM send out a bad batch of SIM cards? So I went through, registered with PM, activated my SIM, ported my number over. I have verified the following: One Plus Two, ...
I am a new customer. I ordered two sim cards (for two different phones).The cards arrived today.I decided to start with my Samsung Galaxy S5. I set up my account, ported my number.Everything seems ok with that, called Virgin, the port went through....
Just swapped to public mobile, new number, activated everything correctly, paid, my old sim is still recognized in my phone as there so no issues with HTC m8. Throw this sim in perfectly everytime and my phone still shows the symbol that no sim is in...
I ordered on May 9 but I still haven't got it. Where can I track the shipment?
Not sure if you guys need / want to action on this.... Or maybe you guys want to set up an official store there, but not sure if there is enogh volume there. Thank you,JL.
After my previous 30 day 4G data plan expired on May 31st, I switched to a 10 day 500MB data plan on June 1st. But since then, my data no longer works. On the android phone, it shows a "Sign-in to network" page with "You need a data Add-on to access...
Would a ZTE MF 970 4G LTE Cat.6 Mobile Hotspot work on the PM network?
i would like to disconnect my phone i losted at 12h15 am date june 01, 2016
I have just received my Public Mobile SIM card in the mail. I am trying to activate my account at https://activate.publicmobile.ca/ This error message comes up "The number entered does not belong to a valid Public Mobile Subscriber." Is something wro...
I have a Public Mobile account (which I can access) and another one for my daughter (which I cannot; her user email and password don't work, in fact her email is not even recognized!) as as I am the person who pays her bill, I need to access her acco...
Hello, How i can obtain only a report for internet data usage?I cannot verify/ count datausage with payment plan for internet .The ideea is that in 1 May i have 1.5 G according report i used ~ 0.2G and now i have 0G!!!Thanks.
Anybody had this problem before? All of a sudden, 1-2 hours ago I discovered that I had a new number! I have been with P.M. for 2 months and definitely did not ask for a new number. It just happened. How can I get my old number back? Thanks
Hi all I new customer in PM I don't receive any services for 6-7 days, my plans include Internet and I d'ont receive any Internet in all my firts month. I send at first one message and PM fix my phone line, I send one Mss because I paid for Internet ...
I am trying to access my self serve account . Which its telling me login disabled. I just received my new sim card in the mail . And im trying to activate the sim on card on an unlocked phnHelp
I got my new Kyocera govt phone on Saturday and it worked until yesterday. I can't do anything on it. It keeps saying the process has stopped when u try to call or text and when I try to do any wifi connection things it's saying Google play has stopp...
I need the detailed Billings of April, May and June 2014. I'm not anymore a PM customer, but I need those bills for a judicial issue : I need those bills to prove hat I did send some SMS to a specific number.How should I proceed to get those old bill...
Asus announced a new Zenfone today, the Zenfone 3 family: http://www.engadget.com/2016/05/30/asus-zenfone-3-looks-and-feels-twice-its-price/ http://www.androidauthority.com/asus-launches-new-zenfone-3-series-starting-just-249-695579/ http://www.andro...
Hello PM, I'm trying to renew and I'm getting the following message: "Unable to process this transaction.Sorry, we are unable to verify your credit card information, so this transaction could not be completed. Your credit card has not been charged." ...
i was 1year out offcountry how to re activate mobilephone
My account was reactived yesterday.Now I can't send any text message.Phone call works. Any idea?thanks.
Hi, I ported my number from Fido last week, and have activated my SIM as well as unlocked my IPhone.My account says that I am active, and I am able to make calls and send text messages, but cannot recieve either, when people call me it says my number...
If you are having issues connecting to PB, i have a fix. (Yes its terribly drawn but you are welcome.) Step 1. Tap Settings And Then Sim Cards And Mobile Networks Step 2. Turn off VoLTE And Tap your PB Sim Card Step 3: Tap Preferred Network Type ...
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