yesterday
- last edited
2 hours ago
by
computergeek541
I Lost my phone while on a trip (with my SIM card in it) and can no longer retreive it. Is it possible to transfer the plan from the lost SIM into a new one?
36m ago
Yes you can. If you have a new phone with eSIM. You just have to download the PM app and login to your account then purchase eSIM (it might be free or $5) then to the Accounts tab>Change Your SIM Card and you are off the the races.
yesterday - last edited yesterday
Hello @AnitaO
Of course. You can purchase a new SIM card and then change it on your account. Easy as pie. Of course you just need to purchase a new phone that works with Public Mobile.
I would advise not to order a SIM card directly from Public Mobile. It can be up to 3 plus weeks to get it in the mail. Here are better options...
Or
Purchase directly from a store that may have them. Use this link to find a store.
https://www.publicmobile.ca/en/on/pick-up-SIM
Then when you get the new SIM card, log into your account, go to profile and on the right side you'll see SIM card number with a pencil. Click on pencil and change the SIM card number to the new one. Wait till it's complete and then turn off phone then reboot to make sure it's up.