Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi all,I'm looking to port in 2 numbers, a primary and secondary.I understand I'll need 2 accounts.Should I port in the secondary line first? Or the primary? Does it matter?
Since the system changed I can't log in to my old community profile and it made me create this one. How do I get my old profile back? I've tried everything and couldn't login even though it said it exists when I tried to recreate using the same nickn...
Seeing as we no longer have a compatibility checker. Would anyone happen to know if the Samsung A54 5g or A53 versions will work on public networks without issues? I'm purchasing brand new from a shop and want to make sure before I buy either of thes...
I signed up online for your 60gb plan and downloaded a esim to my phone. Since day one when you call or text my number my phone would never ring. If you called it some lady with an India accent would answer saying this number was hers. It's also tel...
Hi @DeePete how did you solve the problem? I'm experiencing exactly the same issue, credit card is valid, but it says that my registration has expired and won't let me pay (same error message as you). Thanks!
Hi! I recently lost my phone- I've bought a new phone and have a new public mobile sim card. How do I get started with my new phone if I want to stick with my current plan and phone number?Thanks!P.S I haven't canceled my current plan or reported the...
I am new to public.I received my SIM in the mail today.I got confused with the setup and synched my SIM to another email account. (It's a long story why I have 2)However the SIM is synched to not the account I paid 3 months for.Please help me I canno...
Ordered a sim card 7 days ago but until now have not received yet. How many days still to wait?
I can’t login to the app with the email code it keeps saying it’s wrong
Why all these "new activation only" plans? Not cool PM. I remember you used to be cool.
ported my number however public mobile sim inserted and no network shows up. tried to power off and restart my phone too. what should I do?
What settings to get pictures or send pictures..I get txt messages.Is there a setting to change??Or is it public mobile data not working correctly
Hello,Since I have used an other SIM card than the PM's in Europe and I returned to Canada I am getting this message (see below). I tried Apple CS and it was suggested to contact my provider.Please advise.The phone is an iPhone 6S.
Hello all, I have 500 international minutes bonus. However when I call it says I cant take this call. Thanks
Can you please tell me if I can get an add-on for Mexico and if so how much and what does it cover?
Hi, I'm trying to update my credit card information. but when they send me a verification code, they are sending for a different number that ends with ******427My phone ends with ***4251So I'm not able to access
How do I go to my account
HI All, Was it just me, no Sept rewards amount and no badge yet?
I am no longer receive texts for payments or successful payments. Had something changed?
My phone got reset thanks to my child and I guess I need a new Esim but can not find where to buy it? Help!!
I have 3 phones on my subscription. My phone number should be the prime, but it is not. One of the secondary phones is on my account as the prime number. I can't find any way to change this. I am also getting text messages on my phone saying that the...
How do I let public mobile know that my credit card has been renewed in order for them to charge my payment to it again?
Is Samsung Galaxy S21 Plus phone compatible with Public Mobile?Thanks
On an iPad Air 1. Thanks
I am setting up a phone for my elderly aunt, transferring her landline to the new cell phone.The problem is that the landline is unable to receive the SMS code by text. Is there another way to receive it?
Hi,Can I buy a SIM card from a local sell point ?Since the IMEI has changed, how to make sure I keep my phone number ?Thank youLudovic
i called the 611 number to make a long distance call to Europe. how can I see if they charged me by the minute or the 15$ pacakge for 300 minutes.
Hello,I've just subscribe to a 90 days plan, but the reward applied for my payment is just for 1 month as showed in the following photo. According to my reward page's info, the reward will be accumulated and applied, thus my rewards show in the upcom...
How do I get an account credit?
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