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No intenet

Amahl
Great Neighbour / Super Voisin

I have no internet connection, I can only receive calls I need help urgently.

6 REPLIES 6

HI @Amahl then it was just due to the outage yesterday. 

Enjoy

Amahl
Great Neighbour / Super Voisin

It's good today, thanks. 

HI @Amahl 

is your internet working today?  there was a outage in the area and it is now all good.  Please test again

hTideGnow
Mayor / Maire

hi @Amahl 

are you in Montreal? or you just joined PM? what phone you have?

Try to Reset All Networks first

BKNS27
Mayor / Maire

@Amahl 

Internet WiFi connect is done through your phone settings but if you are referring to data. Try resetting the Cellular Network on your phone settings.

If you need help with the settings, let us know the make and model of your phone.


@Amahl wrote:

I have no internet connection, I can only receive calls I need help urgently.


Please start by comparing your defvice's APN settings to those provided by Public Mobile:  https://publicmobile.ca/en/qc/get-help/articles/set-up-data-on-an-android-phone

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