CS_Agent

[Emngoc]

I got an email that my ESN/MEID are not correct, Im trying to contact someone but Im not able to create a ticket, there’s an error each time

[hTideGnow]

HI @Emngoc 

don't try ticket, too slow.  There is a porting team to call and get it resolved. I will send you the number. Check Community inbox

[softech]

@Emngoc 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed

[computergeek541]

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@Emngoc wrote:

I got an email that my ESN/MEID are not correct, Im trying to contact someone but Im not able to create a ticket, there’s an error each time

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Please send a private message to CS_Agent.  

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437