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CS_Agent

Mischa88
Great Neighbour / Super Voisin

I need to find my sim cards tracking number.

4 REPLIES 4

hairbag1
Mayor / Maire

@Mischa88 

with uncertain Canada Post, best is to get a Public Mobile sim yourself. As well as the above suggestions, if there's a Mobile Klinik in your area...they usually have the sim cards available there also. Check the Yellow Pages or better yet...Gogle. 

CSA_PM
Customer Support Agent

Hi there. I sent you a private message — you can reply by clicking this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Handy1
Mayor / Maire

@Mischa88  SIM card can take as long as 3 weeks to arrive typically thou you should see within 10 bussinesss days , but if you need one sooner consider picking one up from Koodo store or Telus store can also buy from Amazon also . And it’s good to have spare SIM card in case you loose or damage yours and or to give to frend or family memeber to join public mobile using your referral code and then win win for both of you in that case . But as far as tracking public mobile doesn’t have tracking number for SIM cards unfortunately 

hTideGnow
Mayor / Maire

hi @Mischa88 

sim cards are sent by Canada Post , without tracking 

But you can check with PM support on the status

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

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