Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Been since Black Friday trying to get the SIM to activate service. Still not here and nobody knows where it is. Why can't i just switch to an eSIM? Finally getting a live person on the chat and they tell me they can't do it?
Your message last night said that the porting failed but the number on my account number now is actually the number I want to port to Public Mobile. I don't know if I succeed or fail in the porting process. Please advise. Also, nobody from Public Mob...
Hi,I have plans for my kids but my credit card expired and one number doesn't work because of it. I cant login to my one sons account to update the credit card info. Only one number is accessible thru the email. I cant login to update. Can I login us...
Hello community!I will be travelling down to the Baja, Mexico, each year at Christmas. I see that public now has a plan that includes Canada, the US, and Mexico. $29 can’t be beat!Can anyone confirm if that might work well down on the Baja? Specifica...
I cannot send or receive texts when away from home...tried shutting down phone...also switching airplane mode off & on...please help
I didn’t reply the message for old service provider over 90 minutes. So what can i do for now?
I want to use my rewards towards my bill which starts tomorrow
I have purchased a 1GB add-on and am trying to use the data in Canada itself. However, it is not working. On my subscription usage, it shows that I have 1GB left, but I am unable to use it. I don't have any data limiters turned on my phone, and I did...
Is it possible to speak to a human person at puplic mobile by phone ?I am looking a phone number.....
having trouble at the end is it "capital O numberal 8 or number 0 number 8
Hello:Upon insertion my simcard is not working. Does anybody know what to do next?
Currently I am using the $19 plan, and in the app under current subscription, it shows this plan includes Calling features, unlimited minutes in Canada and 1GB data. I discovered another plan with the same price online with also unlimited minutes in ...
I am going to Ecuador for 2 months and I am wondering about eSIM card for that country.would I have the same plan and does it cost the same?
I need support to help me upgrade my existing 4G plan to a new 5G 50 GB Canada-US-Mexico subscription ($35.00). The website won't allow me to do this.
I bought a I phone 16 pro but my I phone 8 has a sim card and the 16 doesn't do i have too add the esim first how do I change it over thanks
these threads are related
I am going to Jamaica in February. How can I continue to use my phone and data while I’m there?
How to claim referal reward
I currently have the the $34 Can/US. Can I switch to the $29 CAN/US/Mex? Alternatively , can I cancel my current subscription and sign up for $29 CAN/US/MEX?
Could someone give me the contact number for the porting out team. They don't seem to be responding to the request to port out me number. Thanks
I got a voucher and it say it is invalid when I put it in
When I receive a text I keep seeing a red exclamation mark after the text is sent. People are receiving my texts and I recieve there's but the red exclamation mark still shows up.
How can I make a payment
What to do when cruising
I am trying to subscribe to public mobile services however, they keep asking me to authorize the cancellation of my account with my old provider. The only issue is I still have additional services with that provider, so I dont want them to cancel my ...
My payment is updated why my phone is cut off?
Activated SIM yesterday - phone calls and data working good. APN verified. BUT no SMS Texting possible.Please look into this urgently as I receive texts from business clients on this number.
I signed up with public last night using an eSIM but I don’t know if something didn’t work properly as I can’t text or make calls. Nothing is working
