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Hi, I am having a nightmare setting up public. I have an iPhone 13. Transfer of eSIM from Koodo failed. After much back and forth with rep he suggested I purchase a real sim. He said after that is set up then I can get eSIM porting my number. I have ...

I am porting number from Koodo. I downloaded the app but it says subscription not activated and to contact customer service. The agent advised me to request a public number which I cannot do because the app is just telling me to contact an agent. I h...