Help please - Activation wasn't successful and cant receive sign in code

[HollyBarnett]

Hello! New here. I just transferred my number and it says activation was unsuccessful (something went wrong but didn't say what) now my phone is disabled and I can't receive the text with the code to sign in and I am at a loss for what to do and how to resolve the issue. appreciate any help

Sincerely, 

Holly

[hTideGnow]

hi @HollyBarnett 

so, your PM sim card cannot even  make outbound calls? data does not work?

if that is the case, you will need PM support agent to help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[eddieO]

@HollyBarnett I'll send you a private message with the number to the porting team. Keep an eye on your community inbox - top right corner icon of an envelop