Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
So much unusual delayssss
I've tried disabling all my adblockers, trying different browsers with no addons installed, etc, but whenever I try and login and check my account page I'm getting a page that says "Our services are getting an upgrade." and then goes on to say: "Fro...
I wonder how do I top up my available funds on my account.
Switched to a new phone Vivo x200s it supports all the public 5g bands yet it constantly disconnects and reconnects from 5g..4g works fine but is slow Helppp
I sent a message to them two weeks ago and haven't received a response yet.
I have a problem. Noticed one group message, messages sent by sms and not going through. However the other group message goes through as iMessage and goes through. How can I get my message go through sms. I did not create these groups.
Same problem . Everything worked, maps, text etc. but no voice calls in or out. Had to switch manually in settings to T-Mobile, as public mobile switched me automatically to AT&T and no voice calls with them.
I’m going in circles. My 2mfa is asking me for 2 numbers. The second is the new number that isn’t getting sms. I deleted the eSIM and need a new one but can’t get in to do anything !!
I can’t seem to find Public Mobile on the drop down box in BofM. They said that you have to give them permission to use your name in the drop down. So please can you do that. For I want to be able to pay my bill from my bank and NOT my credit card
Alrighty folks.. Anyone have any advice on how to proceed with this one?I've got an iPhone se (2020)..2 lines, 1 esim 1 physical. When I'm using my hotspot and my phone dies.. It kills any ability to use the hotspot on whatever line I was using data ...
Hi all, I'm trying to obtain my PUK. I can't seem to reach a CSA. Your thoughts? Many thanks.
Spoiler I keep trying to change my payment method to my current visa debit card and it won’t work.I had to get my brother to use his card and give him the cash but I keep trying to change it to my card because it’s a pain for both of us. It just say...
My Package is US-Mexico. I am not able make calls to UK, Taiwan, and Hong Kong. I recently switched to Public Mobile. Can't make calls to the countries included in international call package. I saved number in the format mentioned in online community...
When I was registering for public mobile I entered the wrong IMEI number and can’t activate my device. How can I resolve this?
Have the $35 per month plan that gives me 60GB in Can, US, Mexico. Got to Chicago yesterday and don’t have data. Call and text works though.
Hi there,I was charge 2 payments today:$35 at 9:52am$34 at 9:50amPlease follow the $35 charge and refund $34.Thank you
My plan resets on May 22nd, yet when someone tries to call me it says sorry cannot make this call as there is no active plan on the account and to make a payment to reactivate the plan. How is that possible when it hasn't even reached the months end ...
International,minute,add on,by mistake edited by computergeek541: corrected the category label (unrelated to discussion about how to use the Community website)
My data is not working at all ... i have a plan with 10 GB data but it's not working at all...also I'm not getting caller ID when someone calls me even if there number is saved ... it says unknown...please help me
I replied yes to a promo offer by text for 25 GB for $26 but didn’t receive the data in my next billing cycle
My Public Mobile line is currently disconnected, and I’m trying to log in to pay my bill but I can’t receive the 2FA code because my phone service is off.I also just regained access to my email, but I’m not receiving any OTPs there yet either. I can’...
Drops calls. Phone doesn’t ring. Goes to voice message. People can’t hear me when I answer. This is almost every call now! Help
I purchased 1 GB US data - son now in states and doesn’t seem to be able to use it.
Why can,t I redeem my points. I've been with public for 7 years.
who is the parent company for public mobile?how do i transfer my existing phone number from another company to a public mobile plan?
Do you absolutely need bravos to get points or just asking questions and answering people get you automatically points and if so do points accounted the same day or have to wait the end of the month?
Last month, i had a text from PM that said i am eligible for 1$ less in my subscription or 1 points for each month, But each time i click the link it brings to my reward page and nothing happens.
Can somone help me figure out how to resolve this issue. On April 28 my kids both got an add on their phone for 4G 2GB plan for $19/month. They both typed "YES" and it said the new subsciption plan will be added to their account on the next renewal ...
I signed up for Public Mobile yesterday (Friday, May 16th) but cannot activate my subscription. The payment has been processed by my card company. My current provider, Telus, says the number is ready to port out and I have my IMEI and the current Tel...
I can't activate my esim to my s20
