Hello @DavidWalsh Please note, if it fails the first two times, then go to your browser settings and clear your cache and restart browser and try again. If it fails again, you will be locked out for 1 hour. If you have to wait one hour, then clear your cache cookies and history again and restart your browser again and go into incognito mode to try. If you still have issues, the chat bubble at the bottom can help you reach a CS Agent for assistance.
How to change your credit card number
First and foremost, if you are changing your credit card information, you need to add every piece of information about the credit card like it was your first time. Even if it’s already auto filled, do it anyway.
When you log in to your Public Mobile account, go to the Payments button.
On the right hand side, click on Manage Subscription.
Then click on Manage Payment Method and remember, change and edit everything even if it’s already auto filled.
Created by Chalupa Batman
