Reactivation

[Gordyoung]

My husband's plan expired because he didn't update credit card info. How can this be reactivated?

[hairbag1]

@Gordyoung 

for fast relief, consider getting payment vouchers.  Then dial 611 to add them to his account to Resume service.  Here's a list of retail stores to buy the vouchers in your area...

https://www.publicmobile.ca/en/payment-voucher

Another option is to use on-line vouchers...many Public Mobile customers have success using www.muskbird.com.

[slusagm]

@FK5 login My Account and then use this link to load money 

https://myaccount.publicmobile.ca/en/account/payment/funds/card

And which province your number from? You might need to add E-911 fees as well

[FK5]

How do you make a manual payment?

[computergeek541]

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@Gordyoung wrote:

My husband's plan expired because he didn't update credit card info. How can this be reactivated?

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As long as the account hasn't been in suspension for 90 days, your husband can log into the Public Mobile account and update the credit card.  A manual payment will need to be made to resume service.