I was charged 2 days early prior my subscription change on and still got charged for the new one.

[Iykyk]

I had set a subscription change on my renewal on March 21st, but I was charged on March 19th for my current subscription then. On March 21st, the new subscription was activated and I was charged for it again. Does anyone know how I can get a refund?

[Hollister · Accepted solution]

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@Iykyk wrote:

@Hollister I already checked, but I was not given any credit

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Contact an agent with the link below. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Iykyk]

@Hollister I already checked, but I was not given any credit

[Iykyk]

@Sansan @hairbag1 thank you!

[Sansan]

@Iykyk information posted here are viewed by everyone online. Please go back and edit your post to remove the screenshot.

When posting pictures please ensure you mask out anything you don't want the general public to view.

[hairbag1]

@Iykyk 

you probably don't want your personal account info posted here...there could be some ne'er-do wells around. Edit out you personal info so you don't get into trouble. Click that little down arrow, top right side to edit out info.

[Hollister]

@Iykyk 

It looks like you were given a credit. Log into self service and see what your Available Funds are.