No data

[Khartsburg]

Recently changed subscription today. Credit card was charged. Called the credit card company and they indicated the charge was authorized successfully. It shows as active subscription on the app. However I have no data despite having issues yesterday. 

[Chalupa_Batman]

Hello @Khartsburg 

Have you rebooted your phone? Did you port in another number from a different provider? Have you tried your SIM card into another phone? Are you able to make and receive calls? How about text messages? Is it just a data issue?

Try this. Go into your network settings and turn off automatic, choose Public Mobile and reboot. If that doesn't work, come back and we'll help figure it out for you. Lots of smart cookies here!!