@admin My mom recently upgraded to an iPhone 8, however when she
switches her sim from her current phone to the new phone calls neither
come in or go out. I recall that when I switched this was a problem and
I just shared my old and new Serial Number...
I am literally getting carpet bombed by scam calls. In the last day I've
probably gotten more of these calls than my entire life. How can I make
them stop. I block em and they keep coming with new numbers.
Did the followingOpen the Settings appTap General ManagementTap ResetTap
Reset Network SettingsTap Reset SettingsNote: If prompted, enter your
PIN, password or patternTap Reset Settings one more time to
confirmNothingContacted Telus and they assured ...
Hi,I opted for plan change to $35pm for my next renewal sometime in the
last month and today is my plan renewal date and I see my plan change
hasn’t worked. My payment has been deducted per the old plan when I
clearly remember changing the plan to $3...
If I port from my old Virgin SIM card to Public, will all the photos,
addresses, information on my phone all be deleted? I would like to port
my old number from Virgin to my new one in Public.Or should I be getting
a new phone and number for Public a...
So I was a public mobile customer, but then got a job where I could get
a free phone plan and phone upgrade and such, so we transferred (ported)
my number from Public Mobile over to Roger's. Now I'm in need of a plan
for my teenagers phone, and thoug...
I have an ASUS zenphone 3 max (ZC520TL) that I recently upgraded to
Android 8.1 from Android 7. Before the upgrade, everything worked fine
for the last 2 years. After upgrade, everything works except the sim, it
cycles from available to unavailable, ...
Hi there as of today family and friends cannot get through to my phone
number. My phone plan is paid in full. I can make outgoing calls and
send and receive texts. When calling my number someone else picks up the
phone. I'm not sure what is going on....
@esjliv wrote:@AdrianG , Are these areas that you have had good
connection previously ? Perform a Network reset, follow these steps.From
the Home screen, tap Settings > General > Reset.Tap Reset Network
Settings.Type in the device password if prompte...
Hi everyone! I have an iPhone 12 that’s had a carrier settings update
and has the most recent iOS installed.My issue is that I’ve noticed that
my internet connection goes bye bye when I’m on a call (meaning I can’t
check email or search the web or an...
Hi everyone, I'm a week into the 30 days of my plan, and suddenly I got
a message saying I had used 75% if my data. I don't know how this
happened. Is it possible to see the daily usage or sudden spikes
somehow, so I can try to figure out what it's r...
I have read most of the tips about fixing the problem, airplane mode
off/on restart etcCould not find the Public Mobile listed on my phoneI
have had my phone deactivated by Telus. I can log into my account with
Public so it is activate but keep getti...
It gives me an error page when I click to change plans and it won't let
me submit a ticket. Is there any way to actually contact support and
speak to someone about this? It seems criminal that I can't cancel or
change my plan for next month's billing...
I purchased the 300 International Long Distance Minutes add on and I
thought this could count towards calling out of province. But when I try
to call out of province it doesn't work. So if I can't use this add-on
for out of province calling I would l...