@Sibyl
this trick below might or might not work, it depends if your Conditional forwarding works. If conditional forwarding fails to work, you will have to open ticket with PM support
The number of rings is determined by the 'number of seconds to wait' before forwarding the call to your voicemail. Get your PM voicemail number from your Phone Dialer settings.
Dial this sequence: *61 *16475804001*11 *[then enter number of seconds to wait] # [SEND or CALL].
For the number of seconds to wait - choose from the following options:
For one ring, enter 5., two rings, enter 10, three rings, enter 15, four rings, enter 20, five rings, enter 25
Or for the maximum it can do, six rings, enter 30
SAMPLE: *61*16475804001*11*20#[SEND or CALL] - sets your phone to ring four times (20 seconds) before going to your voicemail. Best to check mailbox.
( also technically, dialing *61*16475804001*11*20# can be shortened to *61*16475804001**20# since voice service is assumed)
If you need support to fix your conditional forwarding, please open ticket here:
