Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
For the last 3 years I have been successfully forwarding my phone to my office number. I have a virtual office in the US and we have a 1-888 number. When I am busy working I forward my phone to this 1-888 number and it has always worked fine. On Thur...
Usage says 65 minutes but I counted (twice) 45. Anyone know how to talk to Public about it?
I paid my bill last week and phone has been working fine until this AM it says I have no service and will not let me sign into my account even if I try to reset password. I’ve tried resetting and taking out my SIM card as well.
I can't login or reset my password. it show that the page doesn't exist
I have an issue that I change plan for next renew where I would have 15 gb for 40$ (I have a picture). But plan doesn't work as right one (in my cabinet it showing wrong information). Also I do not see update on data usage on my account. I just start...
locked my sim card
Need to cancel my plan. How do I go about doing this.
HiI am trying to change my e-mail address but there is no way to do this using the Public Mobile login. After reading online support info it seems as though I need to send a private msg to a Public Mobile support person but I cannot find how to do t...
I used to use Public Mobile before switching to a shared plan from Telus with my dad. Now I want to leave the shared plan and come back to Public Mobile, but my dad deactivated my phone number before I had time to make the switch. I bought a SIM card...
I had $52.00 in my account today when my phone bill was due, I received a text saying "Public Mobile here. Your plan did not renew because we did not receive your payment. To resume your service, make a payment at" followed by the link to make a paym...
There was a bill address error and couldn't pay for months. Now I can't use my cell service or get help from call centre as well. What is the best and fastest way to pay my bill? can't even find a way online.
I would like to deactivate my account for 4 months because I will not be using any service from 27-November-2022 onwards
Hi everyone I'm having issues receiving international sms from various websites (e.g. identification SMS from my bank or website provider). I've been having this issue for 2 weeks now. I had no issue receiving these sms in the past, and I've been wit...
Hi; I recently noticed that I'm not able to call my friend in Toronto on his phone number with Bell. Yet, I can reach him on his second number with Fido without any problem.I'm in Manitoba, and I wonder if anyone else facing the same situation ?
Hello, I can't log into my account, everytime I try it says the page is expired and the one time I was able to get into the account, it says my account is active but my data isnt working at all,what can I do?
Why can’t I get a text add on? My plan offers 50 outgoing 30 day term
I can't login to my account. I was getting a password error (which was not an actual error) so I tried to reset, and that give an error message as well ?
Hello, I'm on the new 40$/15GB plan today, but still getting slow speeds 1 - 1.5 Mbps. I tried restarting my phone, resetting network settings, and tried the SIM card on another phone. Unfortunately, my speed is still slow. Can someone help or prov...
How can i get another text sent as i missed the 90 minute limit?
it said that if I use a referral number when activate, I can get 10 dollars back. But I haven't got it. CIt also said that the referral number's owner can get a deduct of one dollar from her monthly fee, is it right? Thanks.
Using this message forum as a marketplace isn't permitted.
I have managed to reset the password, tried to update my credit card information but max out on my login attempts. My account is currently locked for 3 hours before I can try again.There should be a grace period for non payment of this type, just...
Hi I’m not public mobile Custumer anymore since 10november 2022 . they still charge from my credit card. so they overcharged
Hi. Im purchasing a new phone today. What do I need to do to set this up? Going from an 8plus to a 12. thank you!
my service is not working I just add 25. plan
I did not get free 2GB/month for 12 months.
HI, i ran out of my minutes and i entered my new billing cycle. I was hoping that i will get my new block of 100 minutes but didn't. I am still stuck at zero minutes
I am paying for 6GB of 4G but only getting 5GB of 3G. I gave it the first month thinking it would be fixed after the that but now it’s getting close to 3 months of not receiving what I’m paying for.
I just used my points to get 300 mins of international calls and it said it may take up to 24 hours to be applied. However, under “Redemptions”, it doesn’t say anything about ‘pending’, does this mean I can use them? Thanks
Hello,I'm travelling from LA to Vancouver on the I-5.I want to purchase the $15 Talk and Text plan.I have 3G and I see some carriers are dropping 3G so, will I get any reception along the way?I'm using iphone8 .Thanxs in Advance
