Hello Community, We want to update you regarding the recent service disruptions impacting some of our subscribers in Ontario, Quebec, and the Maritimes. Early this morning, our team successfully implemented a fix that resolved the network congestion ...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Been talking to an agent. Is it normal that they need : a picture of a government issued ID, a picture of my credit card, A picture of a document with my address and something called BAN. I'm not comfortable with giving out all that
I have purchased US Roaming many times. This time when I go in an make my selection, and pay with available funds, it tells me that my purchase is complete after buying 15 days.But on the Overview it shows that I have 0/15 days left. And so it didn't...
Why is my payment not being processed?I am having nothing but trouble with the Public Mobile app and website. The pages take forever to load, if they load. I always get page not responsive. This is terrible customer service.
Hello There, My friend cannot login using EverSafeID because OTP is triggered to wrong phone number. It's odd. He cannot submit any ticket as well because he cannot login. Need help in this scenario. Thank you!
Trying to get.Anybody successful?Promo shows$40 5g 50gb.$34 with 90 day .My attempt unsucessful.
I have been subscribing since January 2022, yet every rewards summary statement I never receive any points. Could someone clarify for me why that would be? Thank you.
I've done this over 20 times on different days and the same message comes up. My credit card expires this month so I would like to update it ASAP so service isn't cut off.Thanks
I run out of dataI paid add-on 3G and i was charges in that instant. 12 hours have gone and I still can NOT use my service I paid for.Any suggestions ?Thanks
When I call my home phone (Bell Aliant) from my mobile phone (Public Mobile) the answering phone rings the required number of rings and then hangs up instead of droping to voice mail. Other users including Bell Aliant support and Telus users do not h...
Hello,I entered my CC details and hit Proceed with Payment". The screen greys out with the text "Processing Payment" showing up but nothing happens. After 10mins, it is still showing Processing Payment. What is up? I tried another browser to continu...
Having issues with signing up to PMI have a new sim card, signed everything up according to the instructions on the app. Now the catch was with transferring my number to PM. Apparently I need to select a random number first then get my old number tra...
Hi, I'm actually in Philippines for a vacation. Now my problem is I cannot access my online banking because it needs my phone verification. When they send me phone verification it doesn't go through. How can I receive text messages thru my Public Mob...
It looks public Mobile is offering a $40 50GB @ 5G. But when I select it and put my postal code in, I'm greeted with a popup saying that my postal code doesn't match the province.It looks like this has been a problem for years. Is public Mobile inten...
I will go to China for a few months without taking my phone, can I keep my phone number with the minimum payment during the term?
Original Link: https://www.iphoneincanada.ca/2024/02/02/public-mobile-34-50gb-all/Public Mobile Plan Link: https://subscribe.publicmobile.ca/en/ab/activation/plans/50GB-5Gspeed13Public Mobile has just revived their 5G 50GB for $34/a month ($102 90 da...
Trying to finish the login process and the EverSafe needs me to confirm my identity but I’m not receiving the 6-digit code on my phone. I’m not sure how to troubleshoot this or fix it
Good afternoon.I have been getting a Forbidden A1 screen on login since I signed up to public a full two months ago. I have reached out to @CS_Agent many...MANY times to get this resolved and keep getting cold shouldered for several days at a time wh...
Has anyone noticed a significant drop in call quality lately. I noticed it just now calling within the public mobile network, rumored to be because Telus stopped using Huawei network equipment. Not sure how true that is but never had any issues befo...
I am currently on a plan with unlimited talk, text, and data while in Canada.I recently got a job where I will be traveling to the US a fair amount.If I go into the US while processing the Canada-wide plans, would my phone not work or will I incur so...
Hello. I have been paying for four (4) subscriptions: my own, my wife's, my daughter's, and my sister-in-law's.I would like to only be paying for the former two (2). How do I arrange to get out of the latter two?
I'm out of Canada and trying to retrieve my voicemail messages but I keep getting the following message when I call my Public Mobile number (from a 3rd party VOIP number):"The client you are trying to reach is not available at this moment. Please try...
hello there, I am in dire need of customer support.@SupportMy number was transferred but now says it’s not available. I was given a temporary number. I had been using my old number all week. Now I have a temporary number. I have tried to submit a tic...
Hi! I have a 3G PM account, and will be travelling to the States (LA area). Seems like US carriers have turned off 3G. Will a US Roaming add-on allow me to use 4G networks down there? (My phone is capable, just not sure about how the US roaming a...
Hello,I upgraded my plan yesterday early evening. I checked on the data usage less than 24 hrs later and its at 14.67. Is this even possible? Chat bot tells me that is a lot of data. Unfortunately I hadn't been tracking data separately. I am now...
Hello, My dad and I recently switched to Public Mobile and after a couple of weeks, we realized our voicemails aren't working. When we don't answer the phone call, the caller receives a hang up tone and the voicemail doesn't kick in. I can access the...
Tried to pay with both a MasterCard debit and a Vanilla Visa Prepaid Card. It does not process the payment even though there are funds. It says, "Sorry, we're not able to process this request at this time. Please try again later.". How can I fix that...
I ordered a new SIM card on Dec 25 2023 and have not received it, now I need to contact CS_Agent, how do I do this.
I would like to sign up for the promotion $34/month with a 90-day subscription for 50 GB Data at 5G Speed. When I add to the cart I only see the $40/month?Also, after 90 days, how does the renewal works if I want to maintain $34/month? Would it be re...
I have opened a ticket before, but can’t remember how I did it. Please advise? Thank you!
| User | Bravos Count |
|---|---|
| 241 | |
| 235 | |
| 206 | |
| 186 | |
| 163 | |
| 159 | |
| 154 | |
| 153 |
