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Thanks

Thanks @Handy1 but my concern is now if all messages from the agent was fake as I provided my information. Because I can not see my previous messages and his reply

I used a different email by accidentally sending private messages. However, through my email, I tried to access the messages, but nothing was there. The agent was supposed to change my plan as I requested, but since then, I have not received any mess...

I clicked the envelope, nothing is there. I could see the replies from the agent but it seems there was no messages at first. I also tired through the email notification for the new messages and when I clicked the linked provided in the email, there ...

Thanks for your reply. I had access to the messages first, but now it seems they are gone. I clicked the envelope and nothing was there. Wonder if all replies from an agent were spam?