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eSIM - challenges installing onto phone.

AlexK7
Great Neighbour / Super Voisin

I have been trying for hours to get my eSIM installed on my phone and I continue to get an error message. I’ve tried all avenues and have not been successful. No QR code send with the activation of my account. Unsure how to proceed as I am unable to go back on the page and it is now just stuck on the eSIM page. 

The online support is not helpful and does not answer any questions. 

2 REPLIES 2

AlexK7
Great Neighbour / Super Voisin

Hello,

i have an iPhone 13 Pro 

Karamo
Great Neighbour / Super Voisin

Hello! To be able to try and help you a little more, do you have an iPhone or android?

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