a month ago
- last edited
a month ago
by
computergeek541
This is an older phone my kid has been using for a while and we wanted to start a plan with PM. Most references say to use download the PM app to start a new service. My phone in incompatible with the PM app, and the matter further complicated by the kid's account being under google's family plan. I am unable to change the country of which the google play store is located, although the parent account seems to be Canada.
Having said that, how can I start the new PM service with the SD card provided, if we cannot install the app on the phone? What steps are required?
Thanks.
B
a month ago - last edited a month ago
@umnikke8 Can you not just activate service via the website?
It requires the app. The app will also work on a tablet if one is available.
a month ago
Can you not just activate service via the website?
a month ago - last edited a month ago
got any friends with a newer cellphone ? Have them download the app and you can activate your account. Once that's successfully created, they can delete the app from their phone.
added...you should probly get a newer cellphone for best performance.