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Cannot install app on older Galaxy phone. How do I start new service with PM SIM card w/o app?

Bababoohey
Great Neighbour / Super Voisin

This is an older phone my kid has been using for a while and we wanted to start a plan with PM. Most references say to use download the PM app to start a new service. My phone in incompatible with the PM app, and the matter further complicated by the kid's account being under google's family plan. I am unable to change the country of which the google play store is located, although the parent account seems to be Canada. 

Having said that, how can I start the new PM service with the SD card provided, if we cannot install the app on the phone? What steps are required? 

 

Thanks.

B

3 REPLIES 3

@umnikke8  Can you not just activate service via the website?

It requires the app.  The app will also work on a tablet if one is available.

umnikke8
Model Citizen / Citoyen Modèle

Can you not just activate service via the website?

hairbag1
Mayor / Maire

@Bababoohey 

got any friends with a newer cellphone ? Have them download the app and you can activate your account. Once that's successfully created, they can delete the app from their phone.

added...you should probly get a newer cellphone for best performance.

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