Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi, My mobile has no data connection for about 2 months. I checked the setting, reseting network, rebooting and found no problem. Wifi works fine. Please help. Thanks
I am thinking of switching to another provider. I see the way to cancel is to stop autopay. Will that immediately stop my service? How to I transition smoothly to another carrier without wasting a payment. It would be great to stop after using 29-30 ...
Anybody know how to get your money if you have been charged twice for your monthly plan
Good afternoon I'm porting in a number from VoIP.ms and it has been a week now but it still isn't working! I've contacted CSA after a few days and initially they responded quickly but now no response at all! How do I escalate this issue? I've paid an...
i made a mistakeplease cancel 1000 US long distance minutes for 15$ and 200MB add on for 5$thank you
I don't have the option to change plans. When I click on Change Plans, I get the fllowing screen: When I click more options, I get the following error: It's been like this every time I've tried for a week and I'd like to change my plan before my ol...
edit by mimmo removed image showing addon and minutes available but also showed personal phone number
I have asked to leave and get my number ported and public mobile has not sent me the text that Shaw has sent to me. I requested Shaw do it twice but they Public mobile has not ported my number over. They won’t let me leave!
I just activated my SIM with a new number, I can call from my phone but when someone call on my number it connects to someone else who said she has this number for long.
I'm trying to reach someone to report spammers, and I don't know whom to address my message to.
I already sent an pm to a PM CS Agent, hoping to hear back soon
Hello, Can Public mobile give me the same plan as another provider who has a better plan than the one I have now ? I don't want to change providers, but their plan is more worth it
Hi since yesterday I cannot receive any texts or calls on my phone I did not change anything, network is still on public mobile I tried to restart my phone nothing is working need help
how do you report and delete private messages?there are no buttons for any of this, even after searching the community where the answers have these options.
Unlock iphone 12 mini instruction?
Would you please deactivate my account? I stop using public mobile almost 9months.and my account still gets charged.
We lost the account info for Self Service- and lost the phone. Now 4 months later we are still getting billed and we can't stop it - no human to contact and nobody in this community is active unless they are trying to get you into a contest or somet...
I live in centre town Sudbury and also camp outside of town within 1hr of city limits. I only have one or two bars and at times absolutely no service. I was told that this provider is TELUS and Koodoos a subsidiary. My husband has Koodoos and has ...
If I bring the phone to close to ear when in use I get a loud noise. When I call somewhere or someone there is always a delay in connection and most recently the ringer isn't working at all. Ringer sometimes works and sometimes doesn't. Not to men...
Hi, I have a problem. The current plan that I have is the $25 plan which includes talk/text and 1GB data. I had used up all my data, but purchased an add-on (1GB), however it is not working. My current plan has not expired as yet and I’m wondering if...
My sim working
