Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Hi, it says it's "Unlimited Incoming Calls" of the 100-minute plan, but why does Public still count the incoming calls as "use minutes" and deduct from the 100 mins when I answer any call? That's apparently misleading and unfair if you do not pay att...
Hello, My parents have purchased the US calling add-on for their Public Mobile cell phone. It seems they are rebilled monthly for their service, but the add-on does not bill automatically when the minutes are exhausted. Does this mean that they need ...
I received an email that said if I bought a plan of 25$ or more and signed up using my email that I would receive free 5GB of data. I followed the instructions but still have not received the bonus data. Does anyone know when my reward will be applie...
A while back I purchased a Samsung galaxy S6 from a guy and the phone worked for about 6 months and then suddenly stopped working. It says it is not registered on the network. I checked the device online to see if it was blacklisted and it is. How ...
Purchased add-on US Roaming Talk/Text yesterday Oct 15th. Payment and purchase shows on in transaction history however.... add-on is not active or visible on my plan info.... help
Hello, For last two days the calls are going directly to the voicemails. I cannot get any notification that calls are coming. I have been using this public mobile number for more than a year. Please advice. Thanks. Rajib.
I just wanted to say that this community here is so much more friendly and nicer to be part of:) I quit Twitter because of the hate and judgments there. I know we don’t always agree that’s what makes us humans ( we all have differing opinions) but be...
Hello! My voicemail has suddenly stopped working. When I try to get into my voicemail menu on my phone, it takes me to setup my voicemail. But from there I cannot select Public Mobile as my service provider. I have also called the number 172 and the ...
I've been trying to get help on a question regarding my formerly accepted credit card for Auto-Pay is now not being accepted. When looking in this community for answers and to even post a question I either get a ACCESS DENIED errororAn Unexpected Err...
DO WE HAVE ANY HERE??? Would PM look into locking old posts, especially those with an Accepted Solution selected? Would Oracle or PM consider doing anything to replies which come up on a one week old (or more) thread with no extra information on th...
Hello, I have a problem receiving calls. Noone can reach me out. My phone is always out of service. Please help me out with solving this problem as soon as possible Thanks
