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Resolved! Samsung galaxy s4 mpbile network issue

i just changed my phone iphone to samasung galaxy s4 from iphone 7.when i put my sim card i could not find any mobile networks i search automatically also i tried with rogers and telus what settings i need to do for mobile networks and internet netwo...

Resolved! Not able to send text messages to a fellow public mobile user

I can send and receive text messages from everyone but one person. They also use public mobile. Whenever I send them a text it just says "waiting for connection". My texts only send when our phones are in the same room. However, I can receive their t...

Resolved! auto pay

How do i switch my credit card in auto pay? So frustrating!!!!

Resolved! Auto Pay

Y'all I have auto pay set up on my acct but it is no fail that every month I have to go in & manually go in & do the payment even though my V/D card number is in there under autopay & has been for at least 3 months. Anybody else have this issue?

Resolved! Phone number transfer asks for PIN?

Trying to set up an account and transfer my old phone number, but the system asks for a PIN. Is it asking for the confidential PIN from the previous service provider? If so, I'm informed that one should never share the PIN with any other individual o...

Resolved! What do I do if I'm not getting proper service

Resolved! Does public mobile have 4g data?

Does public mobile have 4g data?

Resolved! If I switch plans will I loose my add-ons

I have a bunch of free add-ons that I haven't used and so am thinking about switching to a cheaper plan. Does anyone know if when I switch to a cheaper plan whether or not I will loose these add-ons?

Resolved! Call Failure

I have recently changed my phone number and also downgrade my plan from 25 Dollars to 15 Dollars. I did not port from another service provider just changed my number. I can't make or receive calls or texts, I did the following to solve the issue, but...

Resolved! 5 GB bonus and free month

I followed the directions and registered my email address. I then activated my line the 5g bonus or free month does not show up on my account. Please help 

Resolved! Multiple phone plans

Hey currently I have one PM account. When I want to get a cell plan for my other child will I have to use a different email account? 

Resolved! Log in

Can’t get into my account 

Resolved! Sim pin not working?

Just successfully (or so I thought) activated my sim and the lock pin isn't working and now its asking me for a PUK code.  It occurred to me that the phone may not be unlocked.  Could this have been the issue?