@h4xnoodle
Uh....yeah that's not going to happen. This is common practice for most prepaid providers. Especially with pm's antiquated technology it is a heck of a lot less trouble to have every customers account look exactly the same with nice even round numbers so it's simple to understand that $10 in your account is pre-tax/including tax amounts.
When you add funds from your card ie. $10 then it shows the tax dependent on your phone numbers area code....5% gst and the applicable provincial sales tax rate. In bc 5%+7%=12%. $10+$1.20=$11.20 then the authorized card holder confirms and submits the top up or payment.
If its a voucher purchased at a retail location you ask for the voucher amount ie. $10 and then the tax is added just like almost every other purchase you make and you pay for your purchase+tax. Again $10=$11.20 w/tax. When you load the voucher onto your account its $10. Simple....I don't know why anyone would want to decipher the tax apart from their available funds. Why make it more complicated then it has to be?
Autopay is not witnessed so this is where customers get confused because $10 gets charged to their card but shows up as $11.20 on their card. Because they dont see the tax added in front of them there is an assumption that its included like in Europe. With VAT's running in the 20%+ range its just included in the price so you are not reminded at every transaction how much you fork over to the government on a daily basis.
