[Megathread] No Incoming / Outgoing Calls
Neither my husband or I can place or receive calls, but everything else works. Anyone else?
Forum Posts
Important Update: eSIM QR Code Now Included in Activation Summary Emails
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Troubleshooting Login Issues: OTP, 2FA, EverSafe
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Failed email conformation for password change
I tried to login but forgot my password, then didnt receive the confirmation email, then couldn't contact a moderator to deal with it as I couldn't get into my account, and so I set up a new account.... Can someone please help me get back into my old...
800MB of data used up upon activation?
Hey everyone, I just activated my Public Mobile SIM and account to use on my iPhone 6S. I ran one instance of Ookla's mobile speed test through their iOS app, but have otherwise done nothing with the phone. When I first logged into my account on the...
How can I change my plan in now?
Hello, I've just joined public mobile. 90days & only talk, no text messages However, I didn't know exact meaning about 'no text message'. I can't get and send any message. although I tried to change my plan, it will be activated at June 2018. I did ...
Resolved! Disable international calls or something like that
I'm having problem with a lot of international calls, probably scam, at the beggining I was answering, but they turn off after I answer. Now I'm just ignoring, but it's really annoying.
Resolved! A couple of questions before getting started
A couple of questions for anyone who might be able to help:1. I am currently with Telus and plan to switch to PM soon. With Telus, I have two phones on my account: one for me and one for my GF. She does not have a credit card.I believe I read that wi...
So why PM keeps pushing their customers to koodo?
Any1 know the reason? Is PM going to shut down their business? I pay less than 90 dollars every 3 months for 12GB. I really dont want to move. Also 12GB is enough for me. I use less than 2GB every month so why do I need 6GB per month for more money.
Porting number after plan expiration
Hi, I am signed up with the Koodo $40/6GB plan today, but my PM plan also expires today. The Koodo sim card will take a few days to arrive, will I still be able to port my number if I don't have an active plan with PM?Will I have to top up and use th...
I have bought a sim and a prepaid plan and i cant do nothing i would like to talk to someone directl
please i havent been able to use my prepaid plan at all and i would like to talk to someone directly
Resolved! international long distance calls
Hi,just seen that the price has been changed from $10 to $15 and I cannot see any country limitation anymore. Does it mean that all countries got covered recently?I am asking especially for Austria +43 .... RgdsAviana
Na Na Hey Hey Kiss PM Goodbye - UPDATED
Hello all, So I made the leap. I took advantage of the Koodo offer of $40 for 6GB. I write this both to explain why I did it, describe the process and what I gained and lost by the move. WHY:I was truly unnerved by the announcement of the intended pr...
Who’s sticking around?
Seems like these forums have deteriorated into a place to discuss migration offers and not much else. I’ve even seen some who’s leaving threads. I plan on keeping an eye out for better options but will be sticking around until that time. So, who all...
My billing is very off and has been for a while....can I get some help please?
My wife and I pay our bill with the same credit card. We've been getting charged $125.43 and $111.87 every 3 months (both have the 4Gb/month for $120 deal). I never really checked what we were paying until now.....but we both should have the $3 loyal...
I wanted to switch to koodo and get the offer 40$/60GB!
I wanted to switch to koodo with this plan. how can I switch?? if someone could please help me!
session block
i need help please, i activate my card, and by mistake i go back on the page so the activation reset, i already choos my phone number, so i try to go back to the session to finish my activation and payment but im block from my session.......please he...
SMS not working, and number says it is not ported
I just registered recently, and found that my SMS incoming and outgoing are not working. I'm using an iPhone SE, and did a reboot after replacing the card. The account shows texts as leaving, but the recepients are not getting them.The incoming messa...
Switching to koodo + getting Samsung Galaxy S9 Bonus
Hello, anyone knows how many bonus can be put on top of the other while switching ? I get the 100$ bonus to switch and referral bonus. I'm wondering if the $150 bonus can be added to this by picking up a Galaxy S9 preorder. Anyone was able to do it ?...
Resolved! Koodo switch question
Hey, so I'm paid up till June with my public mobile 3 month plan. If I switch to the Koodo 6 gig offer what happens to my money that I spent with public mobile?
Prepaid (1) month on Public Mobile but switched over to Koodo, refund possible?
Hello, Long story short, my mom's $33 plan on Public Mobile auto-renewed yesterday using my credit card but today she went ahead and migrated over to Koodo on that promotional deal that ends 03/15.. Are we going to be refunded on that amount I paid ...
Resolved! Switching From Telus
Hi,I am switching to Public Mobile from Telus. Do I still need to get my phone unlocked? If so, can Public Mobile do this for me or do I need to call Telus?Thanks!
Switch Plan Before Porting to Koodo?
My plan (120/12GB) is about to be billed (March 7th in self-serve but the text from PM says it'll be on the 8th) and from what I understand I won't be compensated for anything that I've already paid when I switch to Koodo... Is it safe to switch to a...
Analysis to help deciding on migration from PM to Koodo
Without having insider’s knowledge, (and I’m not even in this industry), this is the best analysis I can come-up with on what might happen. I feel like we are nudged towards Koodo with these incentives as an indirect message that things will get wor...
My phone says searching !!!
Can someone please help me ??? I don’t know how to fix it it won’t call text nothing ....
Texts not coming to my phone
I'm having intermittent texting issues. How do I let the mods know about this, so I can diagnose my issues?
2017 Taxes Phone Bill
Hello, I am trying to access my phone bills for 2017 tax returns however the transaction area only goes back 6 months. I am eligble for claiming part of my phone bill as I am self-employed. Please advise where I can access these records or whom I can...
No text message for 6gb for $40
I have not received a text message for the switch to the $40 for 6gb koodo promo. How do I get involved in it?
Balance transfer
I've got an offer to move to Koodo, but I have recently payed for my next 3 months period (I have 3 accounts). Can you transfer the balance to Koodo?
Resolved! What's the fine print on the Koodo = Telus = Public Mobile 6GB/$40 Plan?
So whats the catch? Can anyone answer? Is it stuff like: The promo price is only guaranteed X months?They can raise it anytime?They can throttle your data speed after X GB? Just curious if anyone who has switched to this plan can say what the fine ...
Resolved! So who is leaving?
Wonder how many people will make the switch to Koodo now. I am staying with PM for this round. Lets see what happens... Either we will feel sorry for them who moved or they will feel sorry for us who have stayed!
Resolved! Re: MMS
Posted a couple weeks ago but received no response, apologies for repeating myself. My friends and I (all iPhone users) use sms for sending group texts. (Also send single texts) I’ve noticed it requires a data connection to receive or send group text...
Referral rewards if my referrers switch to Koodo, legacy plans ending?
Currently I'm getting $21 every 90 days in referral rewards.With the enticing new Koodo offer, some of my referrals are looking to switch to it.Will I lose the referral rewards of everyone that switches? Also, I noticed PM has been pushing customers ...
