03-30-2018 02:53 AM - edited 01-04-2022 03:48 PM
I needed to print a statement or proof of my mobile number for Equifax to update my credit report. I understand that there is no statement of account for prepaid numbers but is there anyway to get a document stating my Public Mobile number?
Thank you in advance.
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03-30-2018 09:09 PM
@babilav hope it all works out for you. I don't think Public Mobile report to the bureaus, since they are entirely pre-paid. I'm not sure what they can offer, but hopefully whatever it is is helpful.
03-30-2018 08:03 PM
Thank you for your help!
03-30-2018 08:03 PM
Thanks so much!
03-30-2018 10:33 AM - edited 03-30-2018 10:34 AM
The Moderator Team can send you an invoice of the payments you have made to PM, which should have the information that you need. Just contact them and request an invoice - they ask for your account information and the dates to include in the invoice. Once you do that, they will send you the invoice my email within 30 days.
03-30-2018 08:41 AM
@babilav, you could try private messaging the moderator team to see what official account document they could supply you. The moderator team can be reached via private message using this link. Refer to the following link for information on contacting the moderator team.
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...