03-29-2018 09:50 PM - edited 01-05-2022 04:32 AM
I received no warning that my price would increase. However, my price did increase. How can I fix this?
03-29-2018 11:02 PM
Thanks, @NDesai!
03-29-2018 10:58 PM
Post moved to a new topic for better visibility.
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03-29-2018 10:35 PM - edited 03-29-2018 10:36 PM
@ffallone11wrote:I received no warning that my price would increase. However, my price did increase. How can I fix this?
You have posted to an old topic (and by the looks of it it's referring to multiple different kinds of price increases!) It's always best to start your own topic to ensure getting help fast.
Are you a legacy customer, still having access to in-person customer service when dialing *611? They are the only ones that got a price increase recently (the increase on the 12GB/$120/90day plans has been cancelled, for now.)
Public Mobile gave the 30day notice, have a read here: https://productioncommunity.publicmobile.ca/t5/Announcements/Effective-February-15th-changes-are-hap...
Since you've long since missed the window for the legacy plan to Koodo migration offer, have a look at this overview for your options if you want to stay with Public Mobile:
Keep in mind that you would need to change to an in-market plan for the cheaper plans and in doing so you would loose access to in-person phone support.
Also have a look at the offerings from other providers, some of them have promos on for this weekend.