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Data usage

Andrew91
Good Citizen / Bon Citoyen

I’m not sure when my data resets itself?

My paying date is the 5th of the month.


Does that mean my data resets for the 6th of the month?

5 REPLIES 5

@Andrew91 

Keep in mind pm works in the eastern time zone so if you live on the wet coast then your new 30 day cycle starts at 9pm pacific on November 5th.

Andrew91
Good Citizen / Bon Citoyen

Thanks for the quick response 

Anonymous
Not applicable

 @Andrew91 : The terms here are 30 days...not monthly. So the payment day floats up in the day of the month as time goes by.

Yes, 12:01 am ET of the pay before date at the top of your overview page is when it all resets. Reset data bucket. Reset minutes (if $15 limited plan). (if old plan, reset texts)

t_p
Mayor / Maire

@Andrew91 wrote:

I’m not sure when my data resets itself?

My paying date is the 5th of the month.


Does that mean my data resets for the 6th of the month?


@Andrew91 

Midnight the 5th

darlicious
Mayor / Maire

@Andrew91 

If your account says pay before 11:59:59 pm eastern on November 5th. Then your data resets at midnight eastern November 6th.

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