Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Messages. Is there a way to delete multiple messages as selected vs one at a time?
Help! I hardly ever login to my account because I prepay my phone and can't remember my password and maybe not even my username. I wanted to get information on how to switch from a Samsung S4 to a Huawei. So now I have 2 problems. My email is********...
Hi added 1gb of data to my plan July 10 and the money was taken off my card but it is not showing on my account... How long does this take... When I purchased it of said up to 48 hours
Can a mod assist me in rectifying this issue?I purchased 2 sim cards and both are not working They show they have public mobile service but when I call they both go direct to voicemailPhone number was tranferred over 24 hours ago Things that did not ...
How will I be charged if I exceed the data alloyed for my plan?
I've made a couple of threads on this already. Basically my phone calls are still going to my voip provider well after a week. My texts were going to the public mobile sim card almost immediately. I kindly ask for the Telus porting department phone n...
I have an IPhone 7 and my data stopped working….
I am looking for a new phone, how do I get a new phone from PM without loosing my number. There's no more booth to get one
So someone in the below reddit thread claims their iPhone 5s continues to display "LTE" in the status bar during a call with Public Mobile. In my experience with Android on Public Mobile, the indicator always switches to 3G, or H+ during a call, then...
Hello,Is this phone compatible with Public Mobile?Rokit One https://www.bestbuy.ca/en-ca/product/rokit-one-gsm-unlocked-cell-phone-3g-dual-sim-with-2mp-camera-brand-new-black/14502770?cmp=seo-14502770&cmp=knc-s-71700000081849102&gclid=CjwKCAjwlrqHBhB...
Hello ,my friend want to activate public mobile, but he saw that Chatr is a new $20 talk and txt plan which included: 500 minutes Canada-wide TalkCanada-wide Talk applies to calls placed anywhere in Canada to another Canadian phone number.,Unlimited...
I just activated my cell phone yesterday, I can call out, but nobody can call in. When my friend called my cell phone number this morning, somebody else called the call. I am worried my sim card fraud. I really need support to help me to solve the is...
How long porting landline number to Public Mobile ? thanks information.
Hey everyone. I'm thinking of switching from one PM plan to another cheaper promo that is on right now but just want to make sure I won't lose any of the other elements I have either paid for or received as a bonus during the course of my existing pl...
I got a Public mobile SIM card and set it up, but now I can't get my phone unlocked from my other phone plan. I'm going to get a new phone, but now I don't want to be charged by Public for a phone I'm not using. I have a charge pending on my account....
Does any of you know how to activate a plan that was deactivated after travelling abroad? My phone asks me for four digits of a code to activate. Unfortunately, I do not know what code it refers to.
I am now with Telus and I want to transfer my phone number to PM. My account and phone us now active with Telus but it won’t allow me to transfer my existing phone to PM
Hi, my autopay is not registering my autopay nor my topped up account and still says suspended. How do I fix this?
I have had this account for my daughter for almost a year, on autopay. The billing cycle ends on the 14th and the autopay pays on the 14th. Today is the 13th and she cannot use her phone--I went onto the My Account page and it says "Account Expired"....
In coming calls are going to voice mail.. some times there is no record of the incomming call
Is it possible to know the battery cycle count before purchasing a phone from PM?
I hold a VISA credit card, which was issued by Chinese Bank and VISA company. I always fail to activate SIM Card in payment.
When I receive long distance calls I receive as silenced calls . Many times I have received calls from USA but all calls as silenced calls moreover all calls goes to directly voicemail.If any one help me on this issue that would be great.Thank you
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