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I've been locked out for several days

Akillith
Great Neighbour / Super Voisin

Hello, as the title says, i've been locked out for a few days now. I wait the one hour, or three hour, and everyone time I enter the password i Just created, it instantly locks me out again. 

3 REPLIES 3

Akillith
Great Neighbour / Super Voisin

Nevermind. Creating this account, with an alternate email fixed it... I don't know how to mark as done

hTideGnow
Mayor / Maire

hi @Akillith 

what error you got? just say wrong password?

try to use Incognito/Private/Secret mode to ask password reset and use that browser mode to reset the password and login 

If you still unable to login using that, please submit a ticket with CS agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Akillith  Try again incognito private mode or from another device . Or you can try the new PM app instead . If no luck please submit ticket  support here’s the link to them also 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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