08-26-2023 05:22 PM
Hello, as the title says, i've been locked out for a few days now. I wait the one hour, or three hour, and everyone time I enter the password i Just created, it instantly locks me out again.
08-26-2023 05:28 PM
Nevermind. Creating this account, with an alternate email fixed it... I don't know how to mark as done
08-26-2023 05:26 PM
hi @Akillith
what error you got? just say wrong password?
try to use Incognito/Private/Secret mode to ask password reset and use that browser mode to reset the password and login
If you still unable to login using that, please submit a ticket with CS agent:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-26-2023 05:24 PM - edited 08-26-2023 05:24 PM
@Akillith Try again incognito private mode or from another device . Or you can try the new PM app instead . If no luck please submit ticket support here’s the link to them also
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437