Puk

[Stainless316]

I asked for my PUK code last week. Still no answer. I appreciate that it's a holiday but should it take 7 days?

[Stainless316]

Thanks.

[Phil_Adelphus]

@Stainless316  Are you checking your community inbox for a reply?  It's either at an envelope icon top right of this page, or at Messages if you tap your avatar.  

[Chalupa_Batman]

---

@Stainless316 wrote:

I asked for my PUK code last week. Still no answer. I appreciate that it's a holiday but should it take 7 days?

---

Hello @Stainless316 

It should not take that long. Send a follow up message saying it's been 7 days. Ask to escalate.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437