Community

Resolved! What does it mean by "Unlimited Canada & U.S minutes"?

So I was thinking of upgrading to the $50/30 day plan and it said "Unlimited Canada & U.S minutes". Does that mean I can call anyone from Canada and U.S or will I get coverage in the States?

Resolved! Data used up

Havnt been with pm long, when you reach data limit does your data just stop working? Says I have reached 95%.Just want to make sure I am not charged extra by going over data as other companies do.Thanks

Resolved! How do I get a sim puk code

Resolved! Re: Beginner’s Guide to the Community

I had paid twice on my monthly payment thru credit card is it possible to get refund or credit

Resolved! hi

hi how can i get public account number

Resolved! Account looks suspended

I have made my payment and balance is 0 but my plan is not renewed. Can you please help

Resolved! Is it possible to port out my number but keep my account with a new number?

I'd like to use my number with another carrier, but I'll continue using Public Mobile with a new number. I know how to port my number out, and I know how to change my number. But, is it possible to do both? Or, I have to trash my SIM card and get a n...

Resolved! Welcome to USA, but am in Canada

Public Mobile has sent me a text message welcoming me to the US, and advising I can get a US roaming add-on. While I am in a border town, I am definitely in Canada though (Google on phone verifies phone knows this; as does the weather app). I've veri...

Resolved! Is the Samsung Galaxy S20 FE compatible with the PM network?

I couldn't find the S20 in the list of compatible phones but will it work. Thank you for your help! acl

Resolved! charged twice

please help mei was charged twice this month

Resolved! Current $50/30 day plan promo

Hello everyone...I'm currently on the $50/30 day plan that comes with 8 gigs data, plus 500mb extra for auto-pay, for a total of 8.5 gigs. I see Public is currently offering a bump in that plan up to 10 gigs data. I'm wondering... I've been with Publ...

Resolved! Tips and tricks?

Looking for tips and trick to lower my monthly plan?!!

Resolved! New plan

Just signed on as a new member with a new phone number! It was an easy and smooth process!

Resolved! Cant receive calls. I received a text from previous provider and said yes.

Switched to public mobile 4 hours ago. SMS  are erratic, I can call out, however incoming calls say "this number is not equipped for incoming service".

Resolved! Receiving Texts

I have an iphone 7.  I have the basic package and only have the 256 mb.  In my first month I quickly reached 75% of my data usage, so I turned off my mobile data.  But now I am not receiving texts, unless the sender makes sure to "send as text messag...

Resolved! SIM card not working

I use to have public mobile. Want to come back but it’s not accepting my SIM card. Says it’s invalid. What do I do?  Also do you have any LTE plans in Ontario 

Resolved! Data doesnt work

I just got a new phone because I broke my previous one and I am not sure why my data on my plan is not working for me (The phone is a umidigi A9).

Resolved! Locked out of account. Need to update Experation date and CVV on CC

I need to pay my phones bill. But the bank updated my 5 year old card. I now have a new CVV and Experation. I know my pin. But I cannot physically get into my account because it says my password is incorrect. And there is noone I can get on the phone...

Resolved! resetting my password - a big hassle

My password for SelfServe did not work, and the security code as well. I submitted a ticket to the Moderator team but have not heard from them since June 30th (today is July 5th). This is really disappointing as I am stuck not able to manage my accou...