Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
i recently changed phone number and chose last 4 digit. I tried again for a friend, with another account but no option, here I tried again too capture the screenshot. Anyone know why. I would like too change 4 digitCan I pick last 4
I paid my for my mintues and it worked for a couple days but then it says it suspended and I have to pay for it again How do I get my mintues back or at least my money back?
When I first joined Public, everything worked fine but a couple months ago I couldn't send SMS with wifi anymore. With Apple users, I have to send MMS messages with my email unless I disconnect from wifi. When I try to activate iMessage, it says ac...
A friend I signed up would like to give his old phone to his grandson with a new number. Can that be done within his account , or would he have to create and entirely new account for the second phone. If so , can the same email address be used for bo...
I signed up with a $15 plan and was suppose to get $5 discount for the next 8 months... now there is no mention of this???
Hi, Any valentine day plans being offered by Public Mobile? I am planning to be a new customer but wanted to wait if there are any cheap plans coming up
Hi everyone.I am new to public mobile for one day, and in that one day I have already used over 1/5 of my 250MB of data, due, I'm guessing to the 11 MMS texts (group messaging, or a text that is too long/big) that have gone out of my account/phone (C...
My loyalty rewards isn't being applied either in my bill or in the texts I receive. Do I need to set them up? I currently have the referral reward and the autopay reward applied to my account.
I bought the $25 plan plus the $8 add on for 200 minutes for us and canada. Wondering if i really need it. I call from Canada to the U.S. and get calls from the U.S. Do the incoming calls count in the 200 minutes?
Hello, I apllied this public mobile number 2 weeks ago, and today when the building manager tried to add my phone number in Intercom (So that the buzzer number on my front door will connect directly to my phone, it helps me to open the door by phone ...
If I select "Make a Payment" and make a payment big enough to cover the entire year coming up... and leave the credit card on file.... do I still get autopay rewards every month?
Iam using $15 plan since 3 months. It worked good only for a month. Now, it's causing me great trouble. Only ten days after each payment, i receive the msg that i have no more minutes in my plan and i should get addons to continue making calls. What...
HiMy Plan $25500 MBData at 3G speedBonus 500 MB with AutoPayUnlimited Talk Canada-WideUnlimited International Text and Picture Messaging. Some reason my data does not work since few days.I remember it use to work before. Please advise.Muhammad
I bought the add on talk and text. I am in the US and am not getting texts or able to send texts unless I have WiFi. I have tried all the suggestions I have read on previous threads and nothing helps. Please help!
I'm going on a trip to Mexico soon. Anything special I need to do on a Public Mobile Plan. Can I buy a Mexico Roaming Add-On? Do I need to turn off roaming or anything like that?
Hello everyone, did anyone ever ending up finding a solution to this? Or do we just have to keep doing a factory reset each time without restoring the old profile? I'm experiencing the very same issue right now.
Koodo advised that Public Mobile is responsible for the port out process which cancels the Koodo account. This was not done as they have my account active and will not let me cancel it. How does this get fixed?
Texts and data are fine but the phone dosnt work incoming or outgoing?Any ideas? Iphone 6s
Is it possible to change my chatr number to public ?
I received an email this am from my brother. It surely got me thinking and wondering if PM has Port Protection Plan in case someone tries to steal my phone number? If so, does everyone get it automatically or it needs activation? See email below. **...
Can I use a Mexico sim card in my phone?
I have a question about somebody who keeps calling and texting, but uses multiple numbers. My friend has been blocking the person each time they use a different number. Just wanted to know if there is a way to stop that. Is it a phone app or is the p...
My friend has PM, but sometimes when his phone there is no call waiting. Other times when I call him, he told me he is on the other line. I know that when I was on Koodo I had call waiting. I wanted to know if all the PM plans actually has call waiti...
saw on news that CRTC IS LOOKING INTO PORTING ISSUES too late for some people
I received a text message that I made a payment to renew my plan, but I'm not the one who did it.
Top up not acceptHello, I've been struggling with this issue for so long and can't seem to get everyone on the same page, but I'm hoping this message will do the trick now that a few of the technical issues w/access to my account are solved. In order...
back in the day pictures cost 1 dollar a pop yet I know its not 1969 again can you please tell my why you decided to start blocking photos I have free canada wide sms text/picture messages. you can email me at [T4-w24fui] not a big fan of being igno...
I'm kind of confused as to how the community works in terms of earning rewards, any advice would be great!
Anyone know why self serve is down?
Hi,I was wondering if anyone had a similar issue and, if positive, the steps you took to resolve them. 3 months ago I was with Koodo and decided to move to Freedom Mobile because they were offering me a better deal. Everything went fine, including po...
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