Friend ported a number from Telus. His account in PM side looks normal with the correct phone number attached. However, the SIM card does not show any number attached to it when in any phone. No longer have the old Telus SIM card. Any ideas?
He did get the transfer notification SMS from Telus, and replied yes but has an undelivered message in between, and may been out of the window. He did get a sorry-to-see you go email from Telus and the old sim stopped working.