Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
The Minutes haven't been used up.Can still receive calls and go online, bit no outgoing calls.Reset phone, checked Sim.No dice.Now what?
I am in the process of transferring my number from public mobile to fido as my services have been very bad. I was wondering how i can confirm my account number? I have given them my account number but they are unable to send the transfer due it being...
I'm a new subscriber...for some reason I can't access my voicemail. Any help is appreciated.Thanks in advance.
Money was put in account and still not able to use phone
My husband can't access his public mobile account because he doesn't remember his password and the email account associated no longer exists so he can't do "forget password". What does he do?
I know, I've driven some of you nuts with my indecision. Guess what?I'm still unclear as the benefits of dual since I'll only have one telphone number. Still, it gets mentioned so I fear like I am missing/misunderstanding something.So anyway, what'...
Is any new samsung mobile offers
Where is my free 250mb auto-pay bonus for my $15 plan?
the sign will not axxept my public mobile sim card #
I just signed on to PM from Fido and Fido will not transport my number after waiting 2 hours for service. And because I have no number I can’t set up a self-serve to get a new number or manage my affairs. Can someone please tell me how to get a new p...
I already activated the sim card but there is still no signal or network on the phone. I re insert the sim, shut the phone agian but still nothing. I tried putting a different simcard and it did work. But when i put the public mobile sim again its st...
Hello I purchase my SIM Card from Amazon and was under the impression It included my first months fee. When I signed up I entered my Credit card and it charged me the first month. Does any one know how I get the Credit added to my account?Here is the...
Hi, I have been locked out of my self serve account. Would like to regain access and change my password. thank you
ok been 2 days playing with cell i've done reboot remove sim card apn modified reset wifi mobile data on off clear cache reset apn and followed to the T with cap on and off for what needed to be>>what now any other person had this issue i have cha...
I started with Public Mobil a month ago—I thought I had transferred my number over from Bell at that time. i have been sending and receiving text messages and able to make outgoing phone calls. I have been trying to contact someone to help me becau...
I recently purchases a certified-refurbished Pixel 4a on December 18th, and opening it on December 26th, I realized the mic was broken. I'm fairly certain this is a hardware-side issue, as I wasn't able to speak on the phone in either a normal voice ...
got message data used up but it is not what happened
I tried to purchase additional minutes last week but I ended up paying $100 by accident and then a payment was taken out today. In my account, it states another payment comes out January 4. $200 in a month is far too much. Can I get a reimbursement
Hello,I would like to know why I was charged $7.00 for automatic top up fee last month. I don't want to be charged this fee again this month but I don't find out the way to cancel it. Could you help me to cancel it please.Thank you, Nhi Ho
I notice that while I still have unused gifted data from last 2 years available...the More is Merrier data and LD minutes are being used already. It's not a critical issue...just curious why the older gifts aren't being consumed before newer.edited m...
Hi, I have an unlimited international SMS plan. Unsure if this allows me to send/receive SMS messages to/from international numbers whilst I am abroad?
Hi all I bought a sim card from public mobile yesterday and I created the account and did everything, the phone and send and receive messages and I can dial out but I can't receive incoming call. Could you please help me
