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Disconnect SIM

mdepdalwis
Great Neighbour / Super Voisin

After 20th May, I need to disconnect my connection.

How can I do it?

 

Evon

6 REPLIES 6

dabr
Mayor / Maire

@mdepdalwis    If you're porting out your number, then once your number is transferred your account will close.  You should remove your CC from the account while you still have access.  Removing the payment card will also mean that your account will suspend and after 90 days of non payment from last payment due date, the account and number will be deactivated.

 

edited to clarify, that upon removing CC, account will suspend at the next renewal date because of non payment.

hTideGnow
Mayor / Maire

@mdepdalwis   Make sure you disable Autopay first, then remove the credit card

 

Yes, it might be extra work, but just be safe

JL9
Deputy Mayor / Adjoint au Maire

I second this. Some customers have said they were charged after leaving and had to jump through hoops to deal with that headache 

mdepdalwis
Great Neighbour / Super Voisin

thanks

 

mdepdalwis
Great Neighbour / Super Voisin

Thanks

Community_QA
Model Citizen / Citoyen Modèle

@mdepdalwis  account with old rewards and good loyalty rewards?  some people might want to take over it.  Check it out