Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I recently changed my phone number. Now i cannot send or receive messages or make phone calls. When someone tries to phone me they get a recording saying the number is not in service.
Hello, I have attempted to add a new credit card on my account and it has taken me over 45 minutes as I have being kicked out from a few different pages. Can someone please contact me as my Public Mobile line has been disconnected due to my previous ...
I have just activated a phone plan, and I am not recieving calls. People trying to get me, have told me that it went straight to voicemail.
I need to switch phones and do a port request
Hi folks,.Quick query about 1 GB promo,I have in my account for long time and it is not finishing up,same as 400 min call that I recieved before. I have currently 1 GB data plan and unlimited message plan , how is the priority and order that data and...
After how many days of no recharge I lose my number. Public mobile number If I do not recharge my phone number, how long I can retain my phone number. after how many months my number will be lost. Thank you.
When I reset my stats today, my data stopped working. I had it on and it wasnt working on any app like I didnt even have data. I tried restarting my phone, taking out the sim card, confihuring my APN differently and nothing worked. This issue has hap...
I signed up with a plan that was about $50 with unlimited everything + 1GB. I tried to change my plan to the $75 one because it upgraded to more GB. I clicked Chang eon next renewal date (almost a year ago) and online it changed my account to show my...
My number is with Virgin mobile, My number is like 778-916- #&#I , Please can you confirm me, My number can be portable to Public Mobile. Please help me on this, is any Canadian portable to Pubic Mobile ?
Today I lost the ability to send or receive phone calls. My APN info was blank and I had to manually ad the Public Mobile info in. The phone works again but it still troubles me. The last 4 digits listed on my public mobile account doesnt match the l...
I can't tell if it is a payment issue or something else. I am registered for autopay and it says is supposed to charge me before Aug 5. I also have another account registered under the same credit card and there is no issue with the account. Does It ...
How is this supposed to work if I have nobody to call and the only way I can post is to reply to something but delete the subject? please try to activate my number again: edited by computergeek541: phone number removed
Hi,I have been out of Canada and therefore switched my PM SIM out for my British one. My SIM is now not working, showing as 'no sim'. It is definitely not hardware or locked handset related. I think honestly I have damaged it myself by accident as it...
Callers her 8B1 calls cannot be completed. I ported over 3 months ago and it started doing this last week. My account is Active on auto pay. I can receive txt, send txt and make calls. I just can't receive calls.
i'm locked out of my self serve what do i do
i can text anyone or receive anything i can't call either or use my data . i have reset my phone and taken out my sim card and nothing still what can i do please help !?
I have an iphone 11 pro. I just ordered a new sim card from Public Mobil, it arrived and it is too big. Can I buy a sim card from someone else? Do I have to buy one from Apple?Thanks in advance
my number********* and I've referred 3 people to get public mobile. they got it but forgot to add my referral code. my referral code is ***********. phone number ***********, 2- *************, 3- ********** Edited by ShawnC13. 4 phone numbers and a ...
Hello, my phone number doesn’t work except emergency.What should I do?Give me a help please.
I'm stuck in an endless loop. My email is wrong. They send me a link to the wrong email so I can supposedly correct it. But the email address in my profile is wrong. The loop continues.Is there a way to speak to a real person?
Hey there, Will I be penalized for switching plans / have to pay a fee to upgrade it? I think it’s worth upgrading the plan rather then purchasing add-ons for me unless there will be incurred fees from doing so.
I reffered 3 family members but my referral code wasn't asked or added. my code is ******
I had cell service, never had any issues u til yesterday, but now I cannot get any cell service, can anyone help me?
Google has released a new Pixel 4a Phone. The Canadian press release says it will be compatible with Telus (PM Parent Network). Can we safely assume it will work so we can pre-order now. Thanks
After spending over an hour to fill out a community post an authentication error pops up and I lost everything that I had typed. What a waste of my time. Now I'll have to start all over again because it didn't auto save much of it.
I just tried to make a phone call and eventually I got "Public Mobile here you don't have a plan with calling ....", but I have the $25 plan with Canada Wide. Any suggestions what would do this and how to correct?
Lucky Mobile has the same 40$ plan with one big exception, unlimited data at 128kbps after the 5gb is gone. It would help with emails and messenger chat after the data is gone. I think I will switch soon.For extra 2$ (autopay bonus that it does not h...
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