06-14-2022 11:27 PM - last edited on 06-15-2022 01:28 AM by computergeek541
I'm not getting the proper points missing annual points and auto pay points.
06-16-2022 12:47 AM
@tto4482 wrote:$35 plan and 4 years with PM, only get 1 point?
$35 plan and 4 years with PM, only get 1 point?
With the new points system, the amount of years you've been a customer doesn't make a difference.
06-15-2022 06:50 PM
06-15-2022 01:28 AM - edited 06-15-2022 02:16 AM
@tto4482 wrote:I'm not getting the proper points missing annual points and auto pay points.
Sorry, but there are no points awarded for Pre-authorized payments. Also, loyalty points aren't cumulative.
06-15-2022 01:25 AM
@tto4482
You will receive 1 point for the Annual Loyality and 5% or 0.1 point for AutoPay if you switched from the old Rewards system to the new Points system.
I hope you didn’t switch! Because you can’t switch back!
06-14-2022 11:32 PM - edited 06-14-2022 11:35 PM
In late Jan, PM got rid of the old Rewards for new customers and any who opted out of Rewards. Did you opt out at some point ? If so, you can't get back. Log in to your account and check your Rewards to see which you have.
https://productioncommunity.publicmobile.ca/t5/Announcements/Introducing-Public-Points-Rewards/td-p/...
