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[NEW] Important Update Regarding Recent Account Notifications

Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Publicmobile.ca - One email one Public account?

Resolved! Publicmobile.ca - One email one Public account?

just wondering, can i use the SAME email to logon publicmobile.ca to manage 2 different phone lines on Public? I already created 2 accounts (2 different emails), wonder if anyway to manage on the same account (using 1 email address to logon publicmob...

Access

Resolved! Access

This whole services are so frustrating. Ever since I switched my plan to no direct contact I have not been able to access my account and I have been with Public for years. If I don't get resolution today I will most likely leave.

Over 500mb of difference in Data usage between my account and my phone

For as long as I have noticed, my phone usage always shows higher than in my account. This was with my previous provider as well as this one. This month the usage in my account is over 500mb more than what it shows on my phone. Anyone know why this ...

Resolved! Odd SMS from Public Mobile for Koodo BlackFriday Deal

I was interested in the Samsung Galaxy S20 FE at $0 upfront with the Tab, but does that mean I need to switch to Koodo? Why is Public Mobile sending these texts? If I understand, the phone is $600 with a $530 off (from the text), then I will pay the ...

Resolved! voicemail

How do I turn off voicemail?

Payment problem

I canceled the use of public mobile this morning while purchasing a plan from another company. But today, the public mobile payment was automatically paid. I want to get a refund. How can I do it?

Visa debit payment

Hi, I used a Tangerine Visa debit card for autopay but the card was declined. I tried it twice actually. The resulting message from your website said to contact my bank but my bank doesn't even see the transaction. I checked the name and address on t...

Resolved! Calling and texting stop working when data runs out

Hi guys, I don’t understand why when my data runs out my calling and texting are also affected. I think I have remedied why my data is running out so quickly but not sure why it is not using my 1GB add-on for one thing (of course it is possible that ...

Port

how to retrive deleted text messages

I can not make call

Text and data work but call not. It ask me to use add-on for a local phone number.

Resolved! Re: Can someone please tell me how to reach a moderator?

my # is not working, it keep saying temporarily cancelled due to not making payment but payment is pre authfrom my credit card. can someone contact me to this phone xxxxxxxxxxxxxxxxx thanks edited by computergeek541: phone number removed

Resolved! Data and call don't work, text works occasionally

When I woke up this morning. All of a sudden I have no reception. Text still works half the time but data and call function are both down. Not sure why, I live in Barrie.

Resolved! Current users online information

Hi all, On the community homepage, we can see the current users online information by clicking on the Users Online heading by scrolling about 1/2 way down the page. The question I have is, what do the two sets of numbers to the right of each user rep...

Problem in moving phone number from Rogers

Can

Csnt get in to my acocont

Challenges signing ppl up ??!

Hey PM community ! We are special ! We save each month $$$ do you ever struggle to convince ppl to switch over??! What are the common excuses you hear and strategies to deal with them?!! much love PM

Phones Sold By Public

I've taken a look at the selection and I must say thanks for the laugh I've never, ever seen priced lower than other brands. That's bizarre! Side note... 32GB in this day and age?

Getting Started with a Upgrade ;-)

Resolved! Getting Started with a Upgrade ;-)

Sooo I purchased a factory fresh 'Moto G Fast ' to upgrade up from my 5 yr olde fliphone. Woo-Hoo !! The flip' has been operating on a PM account/SIM since 08-2018 with a ported over phone number from SO'. (also always saved my contacts on ...

Resolved! Jenn

Can I refer a few friends to your team ?

Community

Forum Posts

[NEW] Important Update Regarding Recent Account Notifications

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Publicmobile.ca - One email one Public account?

Resolved! Publicmobile.ca - One email one Public account?

Access

Resolved! Access

Over 500mb of difference in Data usage between my account and my phone

Over 500mb of difference in Data usage between my account and my phone

Resolved! Odd SMS from Public Mobile for Koodo BlackFriday Deal

Resolved! voicemail

Payment problem

Visa debit payment

Resolved! Calling and texting stop working when data runs out

Port

how to retrive deleted text messages

I can not make call

Resolved! Re: Can someone please tell me how to reach a moderator?

Resolved! Data and call don't work, text works occasionally

Resolved! Current users online information

Problem in moving phone number from Rogers

Can

Challenges signing ppl up ??!

Phones Sold By Public

Getting Started with a Upgrade ;-)

Resolved! Getting Started with a Upgrade ;-)

AutoPay Reward

How my Loyalty reward was applied in conjunction with my 30 day cycle payment.

FYI: London Drugs free SIM+

Resolved! Jenn

Love

Walmart

Walmart

My service is completely down

US add on

Esim

network

Was hoping for cheaper plans somehow?