Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Once Ontario lockdown and covid is over, I am planning to go for vacation to Tobermory. I do have doubts about the coverage in that area since it is a rural area and not many people live there. I looked up the cell phone towers around that area and s...
I thought my plan included unlimited photo texting but I can’t send a photo to anyone who doesn’t have an iPhone. Any idea why?
Can I know how can I reset my self serve account password and also need to know how to permanently deactive my sim
I did not get my new year promotion of one month free service and 5G data.
I am trying to get into my dads profile to change his plan and i don’t remember the password and when it asks for his email it won’t accept them. What can I do.
I entered the wrong one during activation. Need it corrected.
Hi!I activated and am supposed to have an extra 5GB of data ... but all I have is 2 GB? Does anyone have any idea how I get the 5 GB?
wWhat APN settings am I supposed to use umidigi A9? Thanks for any assistance...
Hello, it would be a great option for public mobile to add on a free public mobile to public mobile calling option. My grandmother has the 50 minute plan I believe it’s an old $10 plan. It’d be nice if there was an option to pay a tiny bit more to ge...
Hi i have been waiting awhile for help with my port request I haven't heard anything back yet
How do I change my credit card number?
I ordered my SIM card 9 days ago AND IT HASN'T ARRIVED YET
i entered 2 x $40 vouchers to my account but only got credit for 1 x $4o
Hello, a friend I referred to PM is trying to activate using my referral code, referral code has green check mark on the side, but then submitting, it has red text noted to "Please enter a referral code". Is there system issue or is there any work ar...
Help
Hi so I'm switching from PM to Rogers, and will be porting over my number. Thing is I'm still in the middle of a 120 day plan. Is there a way to be assigned a new number from PM to use for the remainder of plan that I paid, or is all that just forfei...
I have issues every time I sign in. What is and where do I find and change my username?Why does it only ask to change your password when I click on "forgot my username"?Why is the page not loading?Why will public mobile never call me to talk?
Purchased a new SIM and activated it. I installed the SIM in two unlocked iphones and it says "no service". I reset the network settings as suggested along with powering off the device and it is still not working.
hi,I ordered sim card on Jan. 1,2021, it hasn't arrived yet, did you send it ?order #.thanks.
Hello, I have been locked out of self serve, I haven’t been able to log in for over a week now. Password reset doesn’t seem to work, no email is sent to reset pw. Please help! thanks
My moto G7 power will not connect to the internet - this issue has persisted for 2 days.- Powered on/off- Pulled and replaced SIM Card and tried other community recomended fixes and have only used 50% of data
11:41:36 AMI have the 100 min talk plan, plus there is a 400 min long distance in North America promo credit. If I make a long distance call out of province which minutes will be used accounting wise?
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