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Add-on didn’t show up

Lehaha
Model Citizen / Citoyen Modèle

Hi there 

I just shopped add-on but it didn’t show up in my account, who knows why? Thanks 

3 REPLIES 3

Lehaha
Model Citizen / Citoyen Modèle

Works great 👍 

Lehaha
Model Citizen / Citoyen Modèle

Thanks try right now 

softech
Oracle
Oracle

@Lehaha   

 

Please try this, make sure you logoff from My Account

Wait a minute and launch Incognito mode and check again

 

If you still don't see the new add-on,  then check the Payment History and make sure that it shows that fund was loaded and the add-on was purchased

 

 

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