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Pack Your Bags – Public Mobile’s Trip to Mexico Contest is Here

Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...

[NEW] Important Update Regarding Recent Account Notifications

Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Resolved! Self serve

Self-serve account login has been down every time I want to use it does anyone wanna tell me why they do maintenance every single week it’s driving me crazy LOL

a month of free service

Resolved! a month of free service

The promotion said "get a month of free service when you enter your email below and activate on any plan by Jan 15, 2021" I purchased a $25/mon plan, and activated a sim card immediately on Dec. 27, 2020 by retailer in a public mobile retail store. ...

Resolved! referral code

Are you notified if someone uses your referral code?

Just want to validate with unreachable number

Resolved! Just want to validate with unreachable number

If I am outside Canada and the US. More specifically I'm in Honduras, but I need to enter an automated account message from a company, which I can see in the message log of my online public mobile account as the most recent message in order to valida...

Resolved! Want too change my number

Resolved! Samsung s21 ultra

Wondering if this phone will be compatible with public?

Re: Google Maps Does Not Work With DATA

I'm having this same issue. For the past 3 weeks or so, Google Maps never updates my location while I'm driving. It can map out a route, but then when I start moving, the map is stuck in the original location. Very frustrating. I've tried all the usu...

Public mobile employees

Resolved! Data accumulation

In case the data of one month remains, is it possible to be used in the next month?

Resolved! Referral code

After you sign up is it really too late to put in a referral code to save the $10 from the referral code?

Just signed up for PM. Was promised one free month but my Master Card was charged right away.

Resolved! Just signed up for PM. Was promised one free month but my Master Card was charged right away.

Resolved! Friend referrals no more?!!!

I dont get reward from my friend referrals no more. Anyone having the same issue??

January promotion

Resolved! January promotion

Can I get the January free month plus data promotion after activation? I activated just a few days ago.

Loss of service twice within the last day

I'm glad to see I'm not the only one with this issue at least. Last night at about 10pm central I had no service, and now at about 9 am I had the same issue, after restarting my device it came back online, however this is still annoying.Before you sa...

Sim card status

I registered for new sim card 9days ago. I haven't received it yet. I will leave the Hotel in 3 days and I need the sim card urgently. Please let me know about the status of the sim card.Thank youBxxxxxr xxxxxxxxx Edit by Dunkman: removed personal in...

Outage/no service brampton ontario

I lost all service yesterday seemingly out of the blue. My account is paid in full and dosent seem to be any problems on my self serve that I can see. Anyone else experiencing this in brampton the gta

Resolved! account deactivated this morning

I need help. Phone died, and got a new one last night, but you suspended my account today. I have resubmitted my credit card info, how do I get my phone working? Credit card was not suspended or nothing so I figured my account was ok....I have been ...

Information

Resolved! Port my textnow number to my new phone?

Resolved! Long-Distance Calls

When others call me it says that it is a long-distance call. Why is this?

Not sending/receiving texts/calls except from mother and PM

Incoming and outgoing calls and texts to/from my mother. Receiving texts from PM too. However, I have to use a web based app and email to communicate with rest of family and friends.

My Service For Public Mobile Stopped Working Starting around 10:20 PM Tonight. Was There An Outage?

Did anybody experience no service tonight for public mobile? Did something happen?

Resolved! I prefer to have auto greeting form Public mobile

Hi,i can not delete greetings ( that i made myself ) from my voice box . I prefer to have auto greeting form Public mobile please call me to my cell to speak with youmy cell xxxxxxxx44Thanks Val xxxx Edit: personal information removed Dunkman

Changer USD a CAN

Resolved! PROMOTIONAL CODE

what's promotional code