Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Wondering if the International LD giveaway can be used in Canada if living in Canada?Doesn't state where as the others do.Thanks
Hello. The new self serve doesn't allow me to add funds using a card anymore? only by voucher? seriously? how am i supposed to pay my bill now?
Hello, I purchased a 1GB add-on but doesn’t show up in my overall allotted data. Is this normal? Maybe not automatic? thanks!
Hi I cannot login into my account with my computer but I can login into my rewards. I have already changed my password twice.
Hello,I jumped into a lake with my phone and donated it to the fish.I am buying a new phone but not sure how to go about the SIM card to have the same #Do i just buy a new one from PM and link it to my account and ill get the same Phone Number? cheer...
437xxxxxxxxxx I need the Puk please
I am disputing the data using on July 26 to July 30, 2022. I was sleeping when the data was used. I was also at the cottage for two days and left my phone at home connected to Wifi during that time. I wasn’t using data at all.
Went to London Drug to get a sim card today but they told me they no longer selling it.. Try another mobile store in the same mall and was told the same thingwhere can I get it now?
What do I do to get my data and the friend ref that I have been waiting for for 6months
My phone was not receiving calls from cell phones. I tried to submit a ticket but it would not accept it. I was allowed to make a private message, what a waste of time. Agents kept telling me that they were there to help but I didn't get any help....
Just checking to see if anyone was able to use this code to get a permanent 2GB bonus on every cycle since I can still access it online. Or does it not apply since it is 4G data. 41.25 for 6GB would be a decent plan especially when you take into acco...
Even though I can see my usage etc. I cannot upgrade to $ G because of error messages. Also, my phone cannot access internet so my u
I would like to transfer my current service from public mobile to another service provider. I am trying for the same for last couple of days and I didn't get any information regarding this, kindly help me to transfer my account from public mobile to ...
I would like to upgrade my account for one month.
Hello my phone was either lost or has been stolen and i need to cancel my service ASAP. I do not have access to my account email as i used the fingerprint technology to log in and do not recall the password. Please help this is a very difficult situa...
My SIM card or something with the plan is not working. When the same SIM card is placed in my brother's phone, and vice versa, the service is very slow with my SIM card. SAME exact location. If I put my brother's SIM card into my phone, the speed and...
309.63 mb of data usage at 1:26 am on July 26 2022 appears in my data usage history , however I was asleep and did not use the phone at that time. Furthermore when I am at home my phone connects to my home internet service. how can I get credited thi...
My plan cycle is july 30 - august 29. It is only july 31 and the website is showing u have already used 8.5 Gigs but when i click on usage it says 1.95 gigs and 15.50 megs… can someone fix my reported usage, Please and Thank you!
hi! i paid my bill and i have no service
I was having issues loging into my on line account, my account was susended as i didt add money to my account it has been 90 days yesterday I have a voucher to add money to my account but I can't log in. i keep getting system error. is there anyway I...
I am trying to pay my public mobile bill but the system won’t recognize my email or my password so I’m not sure exactly what email I’m using or what password on Music I was wondering if I could set up a ticket with an agent to help me with this thank...
I need transfer back to bell, bell has sent the transfer request to you but didn’t get accept. Need your help to approve the transfer request ASAP
Hello ,I have bought a new public mobile card and a voucher for a plan ( in the store they gives me the nip number to activate my plan ) the issue is that I can’t create an account if I don’t choose and I pay for a plan( but I have the voucher alrea...
All incoming calls forwarded to voice mail. Prior to switching sims yesterday all was fine....call forward is showing disabled but here we are!!
Hi how do I create myaccount for payment
Greetings.Anyone else notice that the joined hands of the people in the PM site graphics are backwards? If we raise our arms, then join hands, our left and right palms face each other, towards our own bodies, not away, and the same with everyone co...
I want to port my text-now number to my public SIM as after the successful activation I can make calls but can not receive calls using the SIM.
How can i reset my email for myaccount
