Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
The data usage is not correct.This is data usage. But when I see that in data and plan, it's showing different and more data usage.
Hi all, I am trying to setup a ZTE WF721 on PM as a cheap landline alternative. So I grabbed a used and unlocked ZTE WF721. It came with the 16 digit unlock code. First off it was doing the all red flashing signal strength lights, so I followed dire...
I recently purchased a data add on. I figured I would need at least 2 g so I selected the data add on twice but only got 1 g credited to me how do I get this corrected???
Hi, I have been blocked out of my account and after one hour when i tried resetting my password using my email id. It says you have been locked out. I dont understand how to go about it. And the Chat bot is of no help
When I first created my account I made my .com a .co I need to change it to be actually what it is as a.com
Hello,I'm a user of the Public mobile, and I'm wondering whether the public mobile supports the e-sim card (aka virtual SIM card)? Because I just changed my phone and I hope to use an e-sim card.... Thanks for your help.
I am fairly new to this community. I referred a friend and I know the friend received the $10 off, but I was told she didn't fill in the code for my $1 off per month. Is there any chance this can still be applied to my account?
I set up automatic payment but I still have to pay $2 more every month，how to solve this?
I ordered a sim card from the official website (232833) on Dec 12 and it still not arrived and I can't get any update. I saw so many people with the same issue. If I ordered from Amazon, it would have arrived a long time ago. I ordered online because...
I have a $15 plan that I activated less than a month ago. I downloaded the holiday gift of 400 US/Cda long distance as soon as it went live in early December. I just purchased the $5 500min Cda minutes add-on. I'm about to run out of plan minutes ...
say payment unable to be processed, weird reattempted same issue, added a 2nd card and same thing says plan expired could this be the case if the PLANN NO LONGER exists?? on a 100min 250 megs plan per month for my daughter
My payment was due Dec 20. There’s enough funds in my account but my plan is still expired. It’s been expired since yesterday and I can’t make or receive any calls or texts. when I try to reactivate my account it just says enough funds available but ...
I’ve been trying to pay my plan for almost 1 month, when I log in, the page seems like it keeps loading, the only text that appears is “Hello” and anything else.
Hi all,Because of the way vouchers work, I'm in a constant $4 credit. I am on a $40 plan. Any advice on how I finally use/offset the credit?
With PC Mobile I's it possible to get a $0 down contract which payments for the phone and services wouldn't be paid until the first month passed ??,
I have an iPhone 8plus. There was an amber alert the other day and I did not receive it. After googling I scrolled down to “setting” “notifications” and to the bottom and I do not have the turn government notifications on/off tab. Online it suggested...
i have done reset network setting ,didn't 'work. please HELP!!!
Hello! I'm changing my wife's phone sim card - the original phone / sim card was lost in a house fire Friday night... These are crazy days. I have no problem finding the menu selection but when I enter the new number I get this message: Oh no!It loo...
Hi,I can't get my Sky Platinum 4b run with my public mobile sim card.I tried all the usual things, restarting the phone, changing network settings from automatic to manual and back, enabling and disabling flight mode... but it does not recognize the ...
Tried to reset the password, says I'm locked out and to contact support, yet there's no phone number or live chat...great service. Tried to lower my plan and was unable to sign in or get my account fixed and but still got charged again for the plan I...
Hello,I have been trying to view available plans for a very long long time. When I click on plans I get revolving cartoon characters and nothing else. This is reminding me of all my horrific Apple experiences
My credit card expired, I tried to update credit card information. Now it wont accept any credit card I try to add to make a payment! What can I do? this is ridiculous! I've never had so much trouble trying to give money! lol
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